The Role:
A Reliability Engineer who’s passionate and takes great pride in launching high quality and reliable products into the consumer market. The position will collaborate with cross-functional team members to establish product design and performance validation test methodologies and performance specifications to ensure that product is ready for production. The ideal candidate will be responsible for system reliability testing, packaging reliability testing, accessories reliability testing, reliability calculations, statistical analysis, performance tests and field analysis of eero products from prototypes to mass production. You will partner with the Packaging Engineering, Accessories team, Product Management, Development Engineering, Material Sourcing, Manufacturing Engineering, Strategic Product Development, Manufacturing Partners and Component Suppliers to achieve key product quality, cost, and reliability goals. Specifically, this person will work with eero cross-functional engineers on new and sustaining product reliability tests creations, assessments and acceptance criteria, identify critical field issues and actively implement corrective and preventative actions with partnered CMs, JDMs and/or ODMs based in Asia.

What you'll do:
● Perform system reliability testing, packaging reliability testing, accessory’s reliability testing, review testing reports and highlight the reliability results to the cross-functional team (Product Design, Hardware team, Packaging team, Design & Development, Product, Operations).
● Develop system, packaging and accessories reliability plans with goals and quantifiable results: ISTA, MTBF level, ALT, 85C/85RH etc. tests.
● Perform DFR (Design for Reliability Reviews) and DFMEA (Design Failure Mode Effects Analysis) reviews by partnering with Engineering and Manufacturers to achieve key reliability goals (i.e. design margin analysis, preferred parts, suppliers, component/system, alternative components or technologies).
● Execute reliability qualification plans by driving external labs and leveraging internal resources.
● Support system level products (routers) reliability testing, DOEs, and studying/developing new test cases.
● Verify suppliers’ reliability calculations and tests at component level in partnership with Component, Supplier Quality and Supply Chain engineers.
● Write Engineering Verification Test plans, execute plans, and create test reports.
● Define a set of production reliability tests and methodologies (packaging, accessories and products), such as ORT, ESS, FMEA, DFX, etc. in order to ensure field reliable parts and products.
● Apply metrics for monitoring the field reliability performance and dynamically act on the findings with corrective actions, using best-in-class methodologies such as 8D, fish bone, 6 Sigma, DMAIC, FMEA, and SPC.
● Identify field trends and set up alerts using applications such as Weibull++ or JMP to perform sound analysis and predictions based on field data.
● Report on findings at core team meetings to reach consensus on the actions to be applied.
● Report critical issues and findings to executive leadership for directions and/or escalations.
● Analyze failures from field, production and qualification tests providing improvement suggestions, based on the failure mechanisms and root causes, to Develop Engineering, Manufacturers and Customer Support.
● Create a culture of continuous improvement at eero and inspire best practices by writing guidelines, providing feedback, solutions, applying innovative metrics and measurements, planning DOEs, and benchmarking the state of the art in comparable industries, technologies and companies.