Description We are offering a long-term contract employment opportunity for a Release of Information Clerk in Phoenix, Arizona on site. As part of our healthcare team, your primary role will be to handle administrative tasks, resolve inquiries from customers, and ensure accurate processing and record-keeping of customer applications. Responsibilities: • Efficient and accurate processing of customer applications • Maintaining precise records of customer credits • Monitoring customer accounts and initiating appropriate action • Resolving customer inquiries in a timely and detail-oriented manner • Collaborating with the team to ensure optimal customer service • Utilizing healthcare-specific knowledge to enhance job performance • Employing skills in video communication for effective remote interaction • Leveraging knowledge of healthcare platforms such as HealthCare.gov and TRICARE • Adapting to different work settings, if necessary • Applying coding skills, specifically R Code, to streamline administrative tasks. Requirements • Proficiency in using video conferencing tools for communication and collaboration • Familiarity with HealthCare.gov, understanding its functionalities and operations • Proficiency in R Code, ability to use it for data analysis and interpretation • Experience with offshore coordination and management, ensuring smooth operations • Knowledge of TRICARE health program, its policies and procedures • Familiarity with NIS (Network Information System), ability to use it for network administration tasks TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .