JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Duties &responsibilities

Provide superior customer service to meet on-site client’s expectations. Manages Team’s timely completion of Work Orders in Corrigo. Support Vendor Management of hard and soft services vendors (mechanical / electrical / fire / other services). - Ensure weekly meetings with vendors and client are in place and that minutes are sent to the respective participants. Ensure fellow workers, contractors and visitors comply with the requirements of the health and safety guidelines, policies and rules in coordination with the HSS coordinator. Manage & maintain facility management Preventative Maintenance Database, including the efficient completion of Work Orders. Support requests associated with Jones Lang LaSalle Management, Operations and Financial audits if required. Handling contract-related issues and ensuring compliance with contractual obligations. - Managing and mentoring the onsite team to achieve performance targets. Focusing on the deliverables required in the contract and ensuring quality and timely delivery. Overseeing incident reporting and resolution processes. Identifying and implementing efficiency improvements across the account. - Serving as the primary point of contact for the client on all account-related matters. Developing and maintaining strong relationships with key stakeholders, both internally and externally. Collaborating with regional teams to ensure alignment and consistency in service delivery.

Required Knowledge, Skills and Abilities

Must possess a demonstrated ‘can-do’ attitude and thrive on challenges. Able to cooperate and work well with others to meet targets. Able to interact with all levels of DFATD and diplomatic staff and vendors confidently and with ease. - Goal-oriented - able to focus on meeting all performance targets. Minimum of 5 years’ industry experience required in a corporate environment or as a third-party service provider. - Problem-solving skills - capacity to deal with ambiguity and solve complex problems effectively. - Able to work independently and responsibly with minimal supervision. Prioritize and manage the completion of operational works in an efficient and timely manner. Ability to quickly learn how to use any Company required software may be required. Competent writing and presentation skills (in English and Japanese). - Good team player. Effective interpersonal skills. - Basic business finance knowledge preferred. Strong understanding of contract management principles and practices. Proven ability to lead and motivate a team to achieve results. Excellent communication, negotiation, and conflict resolution skills. Experience working in a complex, multi-cultural environment.

Location:

On-site –Tokyo, Japan

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.