Job Title: Relationship Manager, Corporate Banking – Zambia

 

Industry: Banking

 

Location: Zambia

 

Salary: Competitive Salary Package + Benefits

 

Job Purpose

Build and maintain relationships with new and existing customers with the aim of selling the Bank’s products to the corporate institutions

 

Duties & Responsibilities

Maximize account profitability by selling other products and services to  the banks customers Drive collections in customer’s account which will be used for FX and other businesses. Identify and develop conglomerates banking relationships Ensure proper documentation throughput the credit application and availment process Sourcing for and monitoring of customer’s tenured investment / facilities. Respond promptly and satisfactorily to customer’s daily request and complaints. Prepare weekly and monthly statistics/performance reports for management use. Monitoring of the customer’s main account regularly Reconcile all transactions on customer’s accounts where and when necessary. Assist with the processing of customer’s letters of credit and invisible transactions. Initiate and carry out recovery action on non-performing credits facilities Maintain comprehensive database of the customers operational records including the existing and prospective customer data Perform other duties as assigned by the Head Whole sale banking.

Key Performance Indicators

% of large corporate sector accounts controlled by the Bank in the  country Timeliness in delivering revenue generation reports Number of Corporates accounts opened Timeliness & effectiveness in completion of assigned tasks Efficiency level at executing scheduled and ad hoc assignments Effectiveness establishing new relationships Targets Assigned Vs Actual

Minimum Education Qualifications

Education

            Bachelors Degree

Experience

Minimum 3years in Relationship Management/ Marketing experience; Credit Experience

 

Key Competency List

Knowledge

Internal Processes and policies of the bank Good understanding of financial services sector Bank Products                    

Skill/Competencies

Interpersonal skills Advisory skill Strategic Thinking Relationship Management Negotiation & Analytical skill Product Development Leadership skill Selling  & Marketing skill