Role Overview
As a Relationship Bank Associate, you’ll deliver exceptional member service through accurate transaction processing and a consultative, needs-based approach. You’ll build new relationships while deepening existing ones by offering relevant financial products and services.
Work Setting & Locations
Positions are available across the Albany-area market:
Chatham, NYColonie, NYGuilderland, NYHalfmoon, NYClifton Park, NYNiskayuna, NY(Training is provided. Branch hours and schedules may vary by location.)
Key ResponsibilitiesProcess member transactions accuratelyEducate members on digital banking toolsResolve inquiries promptly and professionallySupport inbound calls and member service needsApply a needs-based sales approach to identify opportunitiesOpen new memberships, accounts, and loansEnsure compliance with policies and regulationsMaintain product knowledge through ongoing trainingAssist in training new team membersMeet or exceed individual and team goalsQualifications (Training Provided)Banking experience preferredOpen to candidates from retail, administrative, or customer service backgrounds (or related)1+ year of experienceStrong customer service skillsFamiliarity with POS systems and Microsoft OfficeHigh School Diploma or GED requiredBanking experience a plusWhat We OfferCompetitive compensation packageComprehensive benefits (medical, dental, vision, retirement)Professional development and clear growth pathwaysHow to ApplyIf this sounds like the right fit, simply reply with your resume, and we’ll coordinate next steps with you.
Equal Opportunity Employer. We welcome applicants from all backgrounds and are committed to fair, equitable, and inclusive hiring practices.Job Type & LocationThis is a Contract to Hire position based out of Colonie, NY.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Colonie,NY.
Application Deadline
This position is anticipated to close on Dec 15, 2025.
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\n\nAbout Aston Carter:\n
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
\n\nThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
\nIf you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
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