Overview At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school. With over 38 years of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most. Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you. **Why Powerback?** + **Benefits:** We offer Medical, Dental, and Vision plans to Full-Time and Part-Time team members. + **Support for New Grads & Clinical Fellows:** Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field. + **Continuing Education:** Keep growing with free CEUs through Medbridge. + **H-1B Visa & Relocation Assistance:** We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role. + **Perks at Powerback:** Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program. Responsibilities The Reimbursement Coordinator assists the Powerback Payment and Recovery team gathering records containing all items required by State and Federal Regulations for all phases of the appeal process. * Processes daily incoming denials notifications and follows processes for data entry to ensure all denials are recorded for appeal. Manages assigned workload to ensure that appeals are submitted timely. * Files all patient data upon receipt of the information. * Creates records for new patients and prepares electronic files. * Processes batch print therapy records for all denials from NetHealth, PCC (or other system) for appeals. * Ensures all required documentation has been received and in the event they have not must be able to follow up with field staff to obtain missing records. * Tracks all appeals/denials (at each level) through the Denials Database. * Responds to calls from individuals who have questions about medical records and/or appeals. * Builds strong relationships with clients. * Requests additional information as needed for completing the medical record. * Sends complete packet, in appropriate order, back to the appropriate field staff for transmission to the MAC or submits electronically or otherwise on behalf of Powerback. * Photocopies records as needed. * Maintains the confidentiality of all records. * Provides feedback to management regarding trends or patterns. * Provides backup for team members. * Actively participates in department meetings, offering suggestions for improvement of processes as well as being receptive to suggestions. * Assists with monthly and quarterly reports as needed. * Performs electronic filing and records management. * Processes all correspondence (mail, etc). * Follows up on claim statuses, decisions, etc. * Performs other duties as assigned. Qualifications * 1 year relevant experience required either in hospital or nursing home environment. * 1-2 years experience in Skilled Nursing Facility or Hospital Billing/collections. * 1-2 years experience with claim appeal/denial resolution. * Experience with data entry, spreadsheets and word processing programs. Posted Salary Range USD $17.00 - USD $20.00 /Hr. Genesis HealthCare, Inc. and all affiliated entities (collectively “Genesis”) has a strong commitment to diversity that is fully supported and practiced by our officers and leadership team. Genesis provides equal employment opportunities to all employees and applicants for employment without regard to actual or perceived race, color, religion, gender, gender expression, gender identity, sex, sexual orientation, HIV status, national origin, age, disability, marital status, pregnancy, ancestry, citizenship, genetic information, amnesty, military status or status as protected veterans, or any other legally protected characteristic. Genesis is an Affirmative Action and Equal Opportunity Employer and our goal is to foster an inclusive and accessible workplace free from discrimination and harassment where everyone has equal opportunities to succeed.