We are seeking a highly skilled and experienced Business Analyst to join the Quality Management Team in Wealth Operations supporting Non-Financial Regulatory Reporting. This role is pivotal in the development and implementation of automated solutions for Quality Management within Non-Financial Regulatory Reporting processes. The Business Analyst will play a crucial role in ensuring the integrity and accuracy of information across a broad range of wealth management products and client portfolios by leveraging technology. The ideal candidate will possess in-depth knowledge of Regulatory Reporting, a keen understanding of automation tools, and practical experience with Artificial Intelligence (AI) concepts and applications. **Key Responsibilities:** + **Automation & Solution Development:** + Lead the development and implementation of automated solutions for Quality Management within Non-Financial Regulatory Reporting. + Design and implement automated testing processes, controls, and monitoring to ensure the accuracy and timeliness of regulatory reports. + Identify and implement best practices to enhance the efficiency, accuracy, and consistency of regulatory reporting through automation, considering the diverse range of products and services offered to global clients. + Develop and monitor robust data quality metrics and controls to ensure the integrity of data used for regulatory reporting, from client data to complex product transactions. + **Quality Management Support & Execution:** + Contribute to the Quality Management framework for all Regulatory Reporting activities, ensuring adherence to submission deadlines and accuracy standards. + Design and automate tools for comprehensive data reconciliation and validation to ensure the integrity of reporting. + **Compliance & Interpretation Support:** + Contribute to implementation of complex new or revised regulatory requirements, providing technical insights for automation solutions. + Support responses to queries from regulators and internal control assessments (e.g., MCA framework) by providing automated data insights. + Identify potential discrepancies or issues in reporting and escalate them appropriately. + Contribute to the development, maintenance, and continuous enhancement of the risk and control framework for reporting processes, with an automation lens. + Stay abreast of evolving global regulatory reporting requirements, Citi policies, standards and adapt the QA framework to meet new compliance standards, especially those impacting wealth management products. + **Stakeholder Collaboration:** + Collaborate with internal stakeholders (e.g., Corporate Tax, ICRM, Legal, Business Units) and technology teams to address QA issues, develop remediation plans, and drive continuous improvement initiatives specific to Wealth Management. + **Risk Assessment Contribution:** + Support risk, self-assessments to identify gaps in existing QA processes, with a focus on mitigating compliance risks associated with diverse client portfolios and complex investment products through automated controls. + **Reporting & Analytics:** + Develop and present comprehensive reports to senior management on the status of QA programs, key findings, and recommendations for improvement, highlighting areas of risk and strategic focus related to automation. **Required Skills & Expertise:** + **Educational Background:** Bachelor's or Master's degree in Finance, Business, Economics, Computer Science, or a related field. + **Professional Experience:** + Extensive experience (typically 8-10+ years) in implementing controls and Quality Management, with a strong focus on automation, within Non-Financial Regulatory reporting or a related domain in the financial services industry, with specific experience in Wealth Management. + Working experience in implementing automation tools in Regulatory Reporting is essential. + Experience with Artificial Intelligence (AI) concepts and applications is preferred. + Proven experience in managing technical projects or initiatives related to process automation and QA. + Knowledge and working experience on regulatory frameworks (e.g., Dodd-Frank, EMIR, MiFID II, MAS, HKMA, Volker, Trace) will be preferred. + Knowledge of various Client Tax Reporting frameworks (e.g., FATCA, CRS, Relief at Source, Reclaim at Source) and indirect Tax regimes like GST, VAT, FTT will be a plus. + Solid understanding of key regulatory reporting frameworks and requirements. + **Technical Skills:** + Proficiency in data analytics and QA tools; extensive experience with automated QA testing frameworks and tools (e.g., Python, SQL, Alteryx, RPA platforms). + Proficiency in reconciliation, advanced Excel functions, and other data manipulation and reporting tools. + **Core Competencies:** + Strong analytical and problem-solving skills, with the ability to manage complex data sets, identify trends, and address issues within the context of wealth management client portfolios through automated solutions. + Excellent communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels, including senior executives and front-office teams. + Strong attention to detail and analytical skills. + Ability to work independently and collaboratively in a fast-paced, complex environment with multiple competing priorities. + Experience in managing documentation for Regulators and audit trails. **Why Join Us?** + **Global Impact:** Play a key role in ensuring compliance and operational excellence across global wealth management markets through innovative automation, safeguarding the integrity of our client experience, relationships, and services. + **Career Growth:** Lead and shape a critical function within the organization, with ample opportunities for career development and exposure to diverse markets and products, particularly in the growing field of AI and automation in QA. + **Collaborative Environment:** Work with top-tier professionals from diverse backgrounds and regions, in a culture that values teamwork, innovation, and continuous improvement. ------------------------------------------------------ **Job Family Group:** Operations - Transaction Services ------------------------------------------------------ **Job Family:** Securities and Derivatives Processing ------------------------------------------------------ **Time Type:** ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.