Regulatory Compliance Team Lead will work for the Regulatory Compliance Shared Services, supporting the Regulatory Compliance Manager in managing the team and conducting Trade Compliance Tasks on behalf of Automation Solutions and Commercial and Residential Business Units located in North America
Regulatory Compliance Team Lead plays a key role supervising Regulatory Compliance personnel to ensure that customer’s expectations are being met. Regulatory Compliance Team Lead also supports other activities such as (but not limited to):
Implement, development and maintenance of Regulatory Compliance tasks. Development and maintenance of procedures. Resolve customers and team escalations Development and maintenance of metrics and reports. Build effective teamsRegulatory Compliance Lead interacts with the Regulatory Compliance Shared Services Team, the Regulatory Compliance Shared Services Manager, Regulatory Compliance Directors, Regulatory Compliance and Logistics Specialist and Managers located in North America, brokers and freight forwarders if required.
In This Role, Your Responsibilities Will Be:
Work 50% of the time on specific Regulatory Compliance activities for at least one Business Unit. Support and assist in promotion of Regulatory Compliance Shared Services. Work with the Regulatory Compliance Shared Services Managers to identify customers’ needs and expectations; implement adjustments if required to meet customers’ changing demands. Support the Regulatory Compliance Shared Services Manager to manage the Regulatory Compliance Shared Services Team Manage Regulatory Compliance personnel, to ensure that customers’ expectations are being met, in terms of results and resource utilization. Assign and measure Internal Key Performance Indicators to evaluate Tactical teams’ performance. Develop and implement new processes to provide specific services to Emerson Business Units Worldwide support on ongoing Regulatory Compliance activities and projects for specific Business Units Support Regulatory Compliance Shared Services Manager with Team's workload, performance, training, attrition, engagement, and career path. Build effective teams by hiring diverse talent, setting clear expectations & objectives, and supporting the environment for open communication & collaboration Actively participate on Regulatory Compliance Initiatives Optimizes work process Ensure that processes are correctly performed, in a timely manner. Support team members with queries. Support Regulatory Compliance Shared Services Manager with recurrent one on ones and annual performance evaluation.Who You Are:
For This Role, You Will Need:
Bachelor’s Degree in Administration or Commerce related career and enrolled in a Major Degree Outstanding verbal and written communication skills in English(B2+); Portuguese is a plus Advance knowledge of Microsoft Office, (Word, PowerPoint and Excel) is required. Knowledge in Regulatory Compliance Tools such as Tradesphere, Trade Import, RPS on Demand, Archer, Oracle Advanced knowledge in Regulatory Compliance requirements (Self-Assessment), including General Compliance, Import and Export Compliance and Supply Chain Security. Knowledge in 6 screening elements, knowledge in Logistics and Customs terms, Knowledge in United States and Canada Customs legislation, INCOTERMS, and Import & Export classification. Visa B1/B2 is a plus Experience in Power BI is a plus Three to five years of experience working with Regulatory Compliance / Customs environment Demonstrated customer service orientation. Demonstrated ability to supervise, train, to work with and develop direct reports to complete tasks and assignments. Demonstrated experience in onboarding, developing, implementing, and reviewing processes and procedures. Demonstrated ability to work with numbers and names at a high level of accuracy and with a level of attention to detail that enables you to catch potential errors and to ask questions to ensure mistakes are caught and corrected. Demonstrated experience in communicating and presenting results to the Management team. This position requires to travel at least 10% of the timeOur Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, vacation and holiday leave.