**About the team** This is an exciting opportunity to be the part of an established team in Citi’s Services’ Controls and Regulatory Management (C&RM) organization based in Dubai with senior responsibilities across the Middle East and Africa (MEA) Cluster for Services business The Controls and Regulatory Management (C&RM) function is part of Services’ 1st line of defense. Global Services Regulation Compliance Risk Management team exists to support the Services business globally through the governance and oversight of applicable Regulations and the execution of controls required for Compliance Risk Management. This is a senior role within the Services Compliance & Regulatory Risk Team supporting the MEA cluster which will not only supplement Citi’s newly implemented Regulatory Ownership & Accountability Framework but also support senior regional & global team members provide coverage for effective Regulation Compliance Risk Management. This role will require interaction with Services Business Management teams, Product, Independent Compliance Risk Management as well as Operations and Technology and various support functions. Members of the team are required to escalate, investigate and remediate any issues identified through the Regulatory Compliance Governance process **About the role** + Perform end-to-end Regulatory Compliance Risk Management for MEA Services businesses and functions through Regulatory Change Management, including Impact Assessments, Implementation planning through to controls alignment, testing, governance and reporting + Assist with Regulatory applicability assessments for Sales & Product Businesses and related Risk &Control functions + Assist with Regulatory control identification/development where necessary and conduct Compliance adequacy and appropriateness assessments + Assist with the timely identification and reporting of issues, escalations, emerging risks and subsequent resolution + Develop communication and governance material for presentation to a wide variety of audiences from stakeholders, peers and management + Liaise with stakeholders across multiple functions while establishing and maintaining solid relationships with our internal partners across enterprise + Driving innovative analysis and providing regular updates on management of risks and issues + Establish reporting standards to provide transparency for GAU Owners and Cluster and Country + Proactively identify opportunities to optimize and streamline processes, propose solutions and lead implementation of improvements **What we’ll need from you** + Bachelor/ Masters degree in law, Finance, Business Management or qualification in related discipline desired but not essential + Extensive experience in Regulatory Change Management, Implementation & on-going Governance for Financial Services Regulations (experience in related industry will also be considered) + Knowledge of Services products including related control principles + Global mindset, with regional/product understanding **Competencies:** + Committed to delivering results with exceptional execution skills + Exhibits high level of accountability and ownership ensuring timely issue resolution and continuous process improvement + Strong leadership, decision-making, and problem-solving skills to drive performance and accountability across cross-functional teams. + Ability to interact and communicate effectively with Senior leaders, Cluster and Product managers and wider partner areas + Strong track record of effectively assessing and managing competing priorities to deliver high quality and timely output + Develop and implement strategy and process improvement initiatives + Ability to see the big pictures with high attention to critical details + Comfortable navigating complex, highly matrixed organizations **Developmental Value:** + Opportunity to be part of Services, a strategically critical business within Citi, central to enabling client growth and global cash management solutions. + The chance to be part of a flexible team that values its people, encourages ownership of work, wants to hear your ideas, values diversity and where you can feel confident that you can bring your whole self to work. + The role is Cluster in nature and will entail developing relationships and working with senior stakeholders across multiple countries, products, and control functions in MEA cluster as well as Globally. + The opportunity to shape risk and control culture along with monitoring Citi’s compliance with regulatory requirements across multiple financial products and countries in MEA. ------------------------------------------------------ **Job Family Group:** Risk Management ------------------------------------------------------ **Job Family:** Enterprise Risk ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Analytical Thinking, Business Acumen, Constructive Debate, Escalation Management, Issue Management, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment, Stakeholder Management. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.