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QUALIFICATIONS 

Pharmacy Technician Certificate or Diploma from an accredited institution (required).Licensed and in good standing with the Provincial College of Pharmacy.Minimum of 3–5 years of progressive leadership experience in a pharmacy setting, with a preference for busy community or specialty pharmacy environments.Demonstrated ability to supervise, mentor, and guide pharmacy staff, including onboarding and training.Advanced knowledge of pharmacy operations, medication management, and regulatory compliance.Proficient in pharmacy management systems (e.g., Kroll, Pyxis MedStation, Cerner Millennium, Rx30, Epic Willow).Strong inventory management skills, including monitoring stock levels, ordering, and managing returns.Exceptional communication skills, with the ability to present information clearly in one-on-one and group settings, and collaborate effectively with pharmacists, technicians, and other healthcare professionals.Proven ability to lead and motivate teams, build consensus, and foster a positive work environment.Excellent decision making and problem-solving abilities, with attention to detail and a commitment to patient safety.Ability to organize workload efficiently, prioritize tasks, and adapt to changing demands in a fast-paced environment.Skilled in conflict resolution, change management, and continuous quality improvement initiatives.High level of integrity, professionalism, and commitment to ethical standards.Proficiency with current word processing, spreadsheet, and collaboration software (e.g., SharePoint, email, internet applications).Experience in training, mentoring, and developing staff, including providing constructive feedback and supporting professional growth.Strong customer service orientation, with the ability to address patient and provider inquiries and resolve issues promptly.

Other Skills and Abilities

Strong organizational skills, adaptability and leadership skills.Strong computer skills (word processing, database and spreadsheet programs etc)Strong attention to detail within a fast-paced environmentExperience with Kroll computer softwareStrong communication skills via phone/email and in personAbility to multitask and work well in a team environmentMotivated, self-disciplined, and able to work independentlyStrong attention to detail