Grow your career! At EmpowerMe Wellness, you’ll find opportunities for promotion, continuing education, and great benefits, all while making a real difference in the life of seniors. Our results are in our success stories – come write yours with us. Join our team today!

Who We Are

EmpowerMe Wellness – is on a mission to improve the lives of seniors and the communities they call home! We provide fully integrated on-site therapy, pharmacy services, primary care, and more at senior living communities nationwide. Our experienced team of more than 3,000 clinicians and professionals provide personalized health and wellness solutions for seniors in more than 35 states. To learn more about us, visit empowerme.com.

·       Directs and oversees Area Director of Operations (ADOs) to maintain routine quality improvement efforts and monitoring, including clinical record review, patient satisfaction, and rehab agency survey readiness

o   Responsible for supporting ADOs to ensure therapy staff meets identified productivity expectations and provides strategic guidance on how to accomplish productivity goals

o   Provides leadership in such a manner that represents key servant leadership principles, including effective listening, empathy, awareness, and persuasiveness

o   Assists in recruiting, interviewing, onboarding, and orientation of new team members

o   Assists the ADOs with supervision, training, coaching, and evaluation of rehab staff

o   Daily monitoring of Key Performance Indicators (KPI); holds ADOs accountable for performance below expectations

·       Responsible for the financial performance of their region, including achievement of goals and targets

·       Assists with the development of new business opportunities, including, but not limited to, identifying and developing strategic partnerships with other entities and competitor analyses

·       Participates in the development of new project proposals and operations

·       Responsible for implementation of services in new EmpowerMe communities and facilitates the transfer to Area Director of Operations once stabilized

·       Trains ADOs on reporting weekly expectations around Lead metrics to support occupancy on Microsoft Form.

·       Ensures through ADOs that EDs and DON are receiving the Weekly Caseload Report

·       Ensures that ADOs are sitting down every 90 days with ED, DON, etc., and reviewing the 90-Day Client Report

·       Maintains positive relationships with clients with regular communication of clinical outcomes

·       Executes strategies for delivering high-quality services that are person-directed and that produce outcomes in line with company goals and objectives

·       Provides leadership for division-wide policy development, evidence-based practices, and clinical programs that meet the needs of outpatients and long-term care patients, with a focus on residents in senior living communities

·       Collaborates with Senior VP of Operations to develop area-wide budgets for individual communities, including visit targets for individual teams

·       Demonstrates competence in regulatory compliance, ensuring each location stays in compliance with all regulatory agencies

·       Attends corporate-sponsored meetings and training sessions as required

·       Actively participates in networking and community-based group(s) that are relevant to company business

·       Ensures that ADOs are working with teams to keep the clinic organized and always tour ready

·       Provides guidance to key leadership of communities and clients serviced by EmpowerMe

·       Monitors dashboards in DOMO with weekly metrics to ensure that your ADOs are appropriately managing and engaging in the necessary conversations where expectations are falling short

·       Collaborates with Human Resources regarding employee relations and conducts employee discipline sessions as needed

·       Remains coachable and demonstrates the ability to effectively help others succeed

·       Ensures that company standards and policies are well-maintained

·       Complies with HIPAA and PHI guidelines and always protects confidentiality

·       Aligns his/herself with the company vision for service quality and value creation

·       Performs other duties as assigned

·       Master’s Degree preferred OR Bachelor’s and 10+ years of relevant previous experience and five (5) years of experience in rehabilitation in senior care communities, with proven leadership and organizational skills

·       Applicable state licensure(s) required- license must be in good standing

·       In-depth knowledge of Medicare payment systems and EHR/EMR systems

·       Exceptional communication and interpersonal skills are required along with the heart and passion to work with older adults while providing the best care possible

·       Proven experience in staffing, leading, developing, and retaining strong organizational teams

·       Superior analytical, project management, and organizational skills

·       Must have the ability to remain calm in stressful situations, be flexible, work well with many interruptions, and have exceptional multi-tasking skills

·       Passion to achieve results through self-motivation, initiatives, and proactive orientation with a sense of professional curiosity, desire to learn new things, and to find/recommend solutions to problems

·       Driven to achieve and exceed goals and can motivate others to do the same

·       Respect for the principles of patient rights and confidentiality, knowledgeable in HIPAA and PHI guidelines

·       Must possess a solid understanding of Physical, Occupational, and Speech Therapy for seniors as well as a general knowledge of laws and restrictions regarding Assisted Living, Independent Living, and Memory Care

·       Must exhibit and promote a high level of professionalism, customer service, curiosity, and friendliness in all interactions with employees, residents, and visitors throughout the organization