Company Description

About Us
At H&M Logistics, we move fashion forward. Every day, our logistics teams ensure products reach stores and customers efficiently, sustainably, and on time. We’re not just part of the supply chain—we shape it with innovation, collaboration, and purpose.

Your Role
We have an exciting opportunity for an experienced leader to join our regional team, we are seeking a seasoned professional not only with a wide range of technical competence, but also a great people leader.

As Regional Trade & Customs Operation Manager, you’ll lead and optimize trade operations across the APAC region which covers 12 markets (China, Hongkong, Taiwan, Japan, South Korea, Malysia, Singapore, Philippine, Vietnam, India, Australia and New Zealand).  You’ll drive strategic import and export setups, ensure customs clearance process and compliance, and collaborate with global teams to support business growth.

Job Description

What You’ll Do

Lead regional trade operations:  cross boarder related inbound, customs clearance and port to DC transportationSet goals, track operation KPIs, and manage customs clearance and inland haulage budgetsEnsure customs compliance, customs authority management and customs auditDrive operational excellence and sustainabilityManage customs brokers relationships and procurement needsLead regional trade security & risk management programsCollaborate with sales, global trade, and local teamsLead regional and local Trade team directly

Qualifications

What You Bring

Proven experience in regional customs compliance management (preferably in APAC)Deep knowledge of customs clearance processes, compliance and customs authority management   Strategic mindset with strong analytical and leadership skillsExperience in customer broker’s procurement and vendor managementAbility to lead change and inspire teams

Additional Information

Why H&M?
We believe in inclusive, diverse, and equitable workplaces. Your ideas, background, and perspective matter. We’re committed to fair hiring and encourage all qualified candidates to apply—no cover letter needed.

Apply Now
Start your journey with us! Please apply by sending your CV in English as soon as possible.
 If you have questions about the recruitment process, please contact [email protected]

Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.