Shah Alam, Selangor
10 hours ago
Regional Sales Support Engineer

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King,  sustainability is not just how we do business—it is our business.  Do you dare to look at the world's challenges and see impactful possibilities?  Do you want to contribute to making a better future?  If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

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Where is the work:

On-Site (5 days)

 

 

Role Summary:

  The Regional Sales Support Engineer plays a critical role in supporting the growth of Trane TNSA’s data center business by providing technical expertise, solution development, and customer-facing support to regional sales teams. This role bridges sales, factory engineering, and customers—ensuring our HVAC and cooling solutions align with data center requirements for reliability, efficiency, resilience, and scalability.

Responsibilities:

Work with the factory engineering team to provide pre‑sales technical support to key account managers and customers for data center cooling solutions (chiller, CDU, FWU, etc.)Work with the factory engineering team to prepare equipment selection, proposals, technical, and commercial documentsSupport bid responses, specifications review, project scoping, and value engineering recommendations, and tender follow-upEnsure accurate documentation, pricing, submittals, and technical materials are delivered on timeWork with key account manager to prepare technical presentations, lunch‑and‑learns, and product/system education sessions for internal teams, consultants, and end‑usersAssist in competitive analysis and positioning of Trane’s data center portfolio in the regionProvide guidance to sales teams on industry trends, technology requirements, redundancy strategies, and regulatory considerations specific to data centerParticipate in key customer meetings, technical workshops, and project review sessionsAny other duties as assigned from time to timeYou also need to ensure all works carried out in accordance with the specified quality and EHS standards.

Requirement:

Degree in Mechanical/ Electrical engineering or its equivalent3+ years of experience in HVAC, mission-critical systems, data center infrastructure, or a similar technical sales support roleDemonstrated ability to work cross‑functionally with factory, sales, engineering, and service teams (mandarin speaker is preferred)Customer driven with excellent communication & interpersonal skillsCandidates with the relevant education qualifications but no prior work experience is welcome to apply

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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