Regional Quality Manager
WestRock
Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.
Career Opportunity:
The Regional Quality Manager role is responsible for overseeing and managing quality assurance processes across multiple manufacturing sites. This role does not involve direct reports but requires strong leadership and collaboration skills to work effectively with site managers and quality teams to drive compliance and excellence. The ideal candidate will have a deep understanding of quality management systems, regulatory requirements, and continuous improvement tools and methodologies.
How You Will Impact Smurfit Westrock:
Develop, implement, and maintain quality management systems across multiple manufacturing sites.Provide guidance, training and support to the regional and site-level management teams on quality standards, policies, practices, and customer requirements.Collaborate with site managers and quality teams to identify and address quality issues and implement effective CAPAs.Monitor, analyze, and report quality performance metrics and trends to drive continuous improvement initiatives.Conduct regular audits and quality system reviews to ensure compliance with regulatory, customer, and organizational standards and requirements.Facilitate customer-facing engagements and communication, including site visits, audits, and business reviews.Ensure effective communication and accurate reporting of quality performance to senior management.Travel to manufacturing sites, customer sites, and supplier sites as needed to drive collaboration and improvement results.Stay updated on accreditation standards, amendments and legislative changes, industry trends and best practices to ensure compliance and enhance the company’s quality management system.
What You Need to Succeed:
Bachelor’s degree or equivalent experience in Quality Management, Engineering, or related field.Minimum 5 years of experience in quality management within a manufacturing environment.Proven experience leading change and empowering others to drive improvement.Ability and willingness to travel across the United States and CanadaWorking knowledge of regulatory standards (e.g., ISO 9001) or Food Safety (GMPs, GFSI, BRC, SQF).Internal and/or lead auditor qualificationExcellent problem-solving and analytical skillsStrong communication and interpersonal skills, customer relationship management experienceAbility to work both independently and collaboratively in a fast-paced environment.Proficient with Microsoft suite (Excel, Word, PowerPoint) and presenting information to multiple organization levelsKnowledge or experience with pharmaceutical industry standards and guidelines is a plusAbility to travel to sites in the US and Canada
What We Offer:
Corporate culture based on integrity, respect, accountability and excellenceComprehensive training with numerous learning and development opportunitiesAn attractive salary reflecting skills, competencies and potentialA generous benefits package starting on your first day of employment, including medical, dental, vision, disability, life insurance, 401k match, paid time offA career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
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