The Reliability and Maintenance Engineering (RME) team plays a vital role in the operational success of our Global fulfillment business. Our teams’ foundation is to keep our critical equipment running and properly maintained. Our Goal is to perform the RIGHT maintenance at the RIGHT time on our critical systems to keep them running at the most optimum efficiency and prevent customer impact due to down systems. Being able to identify not only short-term maintenance plans but also anticipating long-term end of life maintenance requirement is critical to our overall Maintenance Program strategy. We are seeking highly motivated, organized and strategic individuals to support and grow our our organization to ensure we are developing and implementing Best Practices and Standard Work across all of our North American Operations. Qualified individuals will also focus on key vendor relationships, relationships with other stakeholder groups, and tactical and strategic functionality at the site level. Emphasis will also be placed on cost reduction initiatives with vendors and sites as well as helping sites understand drivers for spend and effective countermeasures that can be implemented through partnership with Operations, Learning and Safety teams.

Key job responsibilities
• Lead and mentor field-based Maintenance Managers/Area Maintenance Managers (onsite BBM leaders) to expand and continuously improve Amazon’s North American Fulfillment Network.
• Collaborate with a wide range of stakeholders to develop policies, oversee program implementation, and manage base building assets for facilities.
• Engage with 3P, vendors, Category/Procurement managers, Original Equipment Manufacturers (OEMs), and Subject Matter Experts (SMEs) to understand significant cost drivers and mitigate them. Additionally, aid with repairs, projects, and planned maintenance as needed.
• Identify and develop Best Practices focusing on safety and housekeeping processes that can be broadly applied to cohort sites with the goal of maintaining safe equipment operating conditions and reducing repair and avoidable costs.
• Collaborate with SMEs to develop action plans and playbooks related to high equipment utilization periods to ensure proper equipment utilization and uptime is maintained.
• Establish communication paths, escalation procedures, and contingency plans to mitigate periods of operational impact related to operational issues.
• Develop training for local RME teams on management expectations related to OEM work orders (WO) approval.
• Conduct Failure Mode and Effects Analysis (FMEA) and Root Cause Analysis (RCA) focused on asset maintainability and operational preparedness..
• Provide on-call and vacation coverage for the other Regional Portfolio Manager.