Regional Planner – Engineer Scheduling 

Location: Manchester, UK

We’re seeking a highly organised and proactive Planner to manage live engineer schedules and respond to short-term changes, ensuring our service commitments and client SLAs are consistently met.
This is a fast-paced role where your ability to think ahead, adapt quickly, and communicate clearly will make a real difference. You’ll be central to keeping operations running smoothly and customers satisfied.

Key Responsibilities

•     Manage and optimise engineer inspection schedules using planning systems
•     Monitor real-time activity and adjust schedules to maximise workforce utilisation
•     Liaise with engineers, clients, and internal teams to ensure clear communication
•     Coordinate appointments and handle customer escalations professionally
•     Produce planning reports and track performance against utilisation targets
•     Investigate scheduling issues and escalate resource conflicts when necessary

 

What We’re Looking For

 

Strong proficiency in Microsoft Excel and PowerPoint Experience with scheduling and planning systems Confident working with data and reporting tools Excellent communication skills, both written and verbal High attention to detail and accuracy Calm and decisive under pressure Comfortable working in a dynamic, change-driven environment Self-motivated with a strong sense of accountability

 

If you’re ready to take ownership of a key operational role and thrive in a team that values precision, responsiveness, and collaboration — we’d love to hear from you.