Regional Operations Manager
Pine Environmental Services
Job Title: Regional Manager Northeast Region
Reporting to: Chief Operating Officer
Classification: Full Time/Professional
Status: Exempt
The Regional Manager will be responsible for overseeing the daily and long-term sales and operations of a company's branches across a geographic region. The Regional Manager will be responsible for setting and adjusting goals and overseeing the training of managers and others in the region s/he is responsible for .
Locations in the Northeast Region.
Portland, ME
Woburn, MA
Buffalo, NY
Syracuse, NY
Hartford, CT
Purpose
+ Lead Branch Managers in the development of annual Business Plans (including Budgets) designed to achieve strategic objectives.
+ Achieve the annual revenue growth and profitability targets for assigned Branch Operations, and responsible for P&L.
+ Routinely evaluate performance conditions, mitigate any shortfalls, and implement necessary changes as deemed necessary.
+ Lead branch managers to achieve operational, administrative and sales performance metrics and criteria.
+ Lead branch managers and sales team thru the development and successful execution of local sales strategy.
+ Ensure the Branches within the Region are working cohesively and supporting their individual Branch operations along with the objectives of the Region and Organization.
+ Attract and retain a diverse group of highly skilled employees that will passionately deliver uncompromising service.
+ Manage resources to ensure maximum utilization of company assets (i.e. development and support of supply chain strategy within the assigned region, and supervise execution of regional order fulfillment).
+ Engage with regional employees through regular branch visits and interactive initiatives that promote teamwork and increase employee morale.
+ Establish a presence in regions by conducting regular branch visits, staff meetings and engagements with branch managers.
+ Work with corporate leadership team and colleagues to develop programs and strategies for supporting local operational and sales excellence.
+ Communicate effectively with assigned branches, both individually and/or collectively, any successes and challenges associated with company policy or strategy change.
+ Collaborate with assigned branch managers and staff to identify improvement opportunities for the branch, region, or company.
+ Create regional sales plans and quotas in alignment with business objectives.
+ Report on regional sales results.
+ Forecast quarterly and annual profits.
+ Identify hiring needs.
+ Prepare and review the annual budget for the area of responsibility.
+ Analyze regional market trends and discover new opportunities for growth.
+ Address potential problems and suggest prompt solutions.
+ Participate in decisions for expansion or acquisition.
+ Suggest new services/products and innovative sales techniques to increase customer satisfaction.
Knowledge, Skills, Core Competencies
+ Demonstrates excellent leadership skills and maximize potential to manage a diverse group to attain performance expectations and generate results
+ Demonstrates the ability to identify needs and to allocate appropriate resources to ensure effective operating results and cost management
+ Assumes personal accountability of results, decisions, and own behavior
+ Drives for results and achieves important goals; consistently keeps commitments
+ Identifies problems, works collaboratively with sales team members to overcome challenges, conducts appropriate analyses, searches for best solutions; responds quickly to new challenges; maintains confidentiality where appropriate
Pine Environmental Services reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.
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