About Our Company

Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US and abroad. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Lululemon, and Mitchell & Ness. In addition to our wide assortment, we are the industry leader in on demand customization. 

We currently operate 1,300+ brick and mortar locations, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and the two largest MLB franchises, via our Yankees & Dodgers Clubhouse stores. Lids have built partnerships and collaborations with iconic global brands including Marvel/Disney, Playboy, Travis Scott’s Cactus Jack, and Post Malone, creating a community where fans, fashion, and culture collide. 

General Position Summary

The Regional Loss Prevention Investigator (RLPI) is responsible for mitigating financial loss through comprehensive investigations, physical inventory audits, and policy compliance reviews. This role leverages advanced data analytics and surveillance technology to detect fraud, while providing essential training to field personnel to ensure strict adherence to corporate standards.

Principle Duties and Responsibilities Investigations: Lead internal and external investigations into theft, fraud, and policy violations, conducting professional interviews to reach successful resolutions. Compliance Auditing: Evaluate store records and operational procedures to ensure full compliance with company policies and applicable legal regulations. Data Analytics: Utilize POS exception-based reporting and analytics software to identify patterns of loss and potential asset exposure. Inventory Control: Execute full physical inventory audits to verify asset accountability and assess the accuracy of store accounting systems. Risk Mitigation: Conduct specialized studies to identify the mechanics of fraud and develop preventative controls to safeguard company property and funds. Reporting & Recommendations: Prepare detailed audit and investigative findings for Regional Directors, District Sales Managers, and HR, providing actionable recommendations for improvement. Cross-Functional Collaboration: Partner with HR, field leadership, and law enforcement agencies to resolve complex cases and ensure organizational alignment. Training & Support: Educate field personnel on loss prevention best practices, inventory security, and corporate standard operating procedures (SOPs). Customer Service: Maintain a professional demeanor and provide high-level service in alignment with Lids Sports Group (LSG) standards. Policy Adherence: Consistently support and model all company policies and performance guidelines. Job Required Knowledge & Skills This role provides support across our Northern California market. Qualified candidates must be based in Northern California or open to relocating to the region. Qualifications: Bachelor’s degree in business or a related field; OR an Associate’s degree with 1+ years of relevant experience; OR an equivalent combination of education and professional experience. Certification: Professional Interview & Interrogation certification (e.g., Wicklander-Zulawski) required. Autonomy: Proven ability to work independently and manage a regional territory with minimal supervision. Communication: Exceptional interpersonal skills with the ability to communicate professionally and effectively at all levels of the organization. Technical Skills: Proficiency in computer operations, case management software, and security systems. Licensing: Must possess a valid driver’s license and active auto insurance. Reports To

Field Operations Manager - Loss Prevention

  Pay Transparency Statement
The salary range for this position is $65,000.00 - $77,000.00, which represents base pay only. The base pay offered will consider internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, scheduled hours, and experience, among other factors. A corporate year-end bonus may be provided as part of the compensation package depending on the employee’s role and organizational level. In addition to base and bonus compensation, full-time employees are eligible for Medical, Dental, Vision, 401(k), paid time off (PTO), and additional benefits such as pet insurance, family accidental and critical care benefits, and more. A cell phone stipend may be provided in certain geographical areas as required by law. This role is also eligible for a car and mileage allowance program.   Employment Requirements
Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role.   Equal Employment Opportunity
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.   Notice to Applicants
In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Upon a conditional job offer, we may require additional Personal Information for business purposes and may conduct background checks as permitted by law. Where required by applicable law, including the Philadelphia Fair Criminal Record Screening Standards Ordinance, any criminal history information will be evaluated using an individualized assessment that considers the nature of the offense, the time that has passed, and its relevance to the duties of the position. Additional information collected may include government-issued identification numbers, work authorization, emergency contact information, criminal record information, and demographic data used for analytics and compliance.   Need Accessibility Assistance?
Applicants who require accessibility assistance to submit an employment application may email hr@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.