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Regional IFM Lead (EMEA)

Locations: Hungary (Ullo), Slovakia

About The Role

An exciting opportunity has arisen for an experienced and customer-focused IFM Lead (FM Operations) to join JLL on a high-profile client account. This role is responsible for overseeing and managing the delivery of Integrated Facilities Management services across multiple sites within EMEA, ensuring effective implementation of facility management strategies, policies, and procedures to meet operational goals of both the client and the organization.

What This Job Involves

Operational Leadership

Oversee delivery of comprehensive facility services including maintenance and repairs, vendor management, space planning, and health and safety compliance

Monitor service delivery standards, performance metrics, and CPIs/KPIs to ensure operational excellence and meet client expectations

Manage FM leads and subject matter experts across the region to support delivery teams

Ensure consistent reporting and coordination regionally using data to drive strategic decisions

Team Management

Lead a team of facility management professionals, including Facility Managers, Facility Coordinators, and Support Staff across multiple locations

Provide direction, guidance, and support to ensure teams have necessary resources, training, and tools to fulfill their roles effectively

Work with regional Human Resources on recruitment, selection strategies, and performance management

Develop and implement regional training and skills development programs

Client and Stakeholder Management

Develop and maintain strong relationships with clients to understand facility management needs and ensure satisfaction

Address client concerns and maintain regular contact to stay informed of current strategy, thinking, policies, and procedures

Prepare regular reports and provide updates to clients, senior management, and stakeholders

Present at governance meetings and ensure compliance with service level agreements

Financial and Contract Management

Manage regional IFM budget, including cost control, forecasting, and financial reporting

Identify opportunities for cost savings, efficiency improvements, and revenue growth

Manage vendor contracts and service agreements, ensuring compliance and performance standards

Evaluate vendor performance regularly and initiate corrective actions when necessary

Continuous Improvement and Compliance

Identify opportunities for process improvement, standardization, and innovation within the IFM program

Implement best practices and drive continuous improvement initiatives

Ensure compliance with local regulations, HR, Legal and compliance along with health, safety, and environmental regulations

Promote sustainable practices and develop initiatives to minimize environmental impact

Sound Like You?

Essential Requirements:

Strong FM background with proven ability to understand and manage hard service/soft service delivery

Demonstrated experience supporting and leading site-based teams across multiple service lines

Proven track record in contract management and team management

Ability to work independently with capability to drive positive impacts

Experience in financial management and identifying cost savings opportunities

Strong client relationship and people management skills

Excellent communication skills (English and local language where applicable)

Willingness to travel regularly to support European-wide delivery

Preferred Qualifications:

Minimum 5+ years’ experience in facilities management or operations

Experience in manufacturing/logistics environment preferred

Six Sigma or process improvement experience advantageous

Relevant engineering or facilities management qualification preferred but not essential

Key Competencies

Self-motivated and confident with strong attention to detail

Flexible and able to adapt to rapidly changing situations

Proven ability to build and maintain strong vendor relationships

Understanding of matrix environments and ability to work through influence and collaboration

Demonstrates honesty, trustworthiness, and builds effective followership

What You'll Receive

Employment contractCompetitive benefits package including private healthcare, and life insuranceOpportunity to work in a professional, stimulating, and challenging multinational environmentClear long-term career progression opportunitiesFreedom to demonstrate your own initiativesAccess to comprehensive training and development programsFriendly and supportive company culture

Location:

On-site –Budapest, HUN

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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