We invite dynamic and experienced candidates who are passionate about leadership and operational excellence to apply for an exciting opportunity as a Regional Business Office Manager/Trainer (Regional Field Controller) at Life Care Centers of America. This regional position requires the person in this role to oversee our five Skilled Nursing Facilities (SNF) in King County, Washington. 

The facilities are in Kirkland, Mount Vernon, Skagit and Marysville, WA. The position involves on-site support at facilities approximately four days per week. Travel requirements will vary based on the candidate’s home location and the geographic spread of assigned buildings. Travel expenses will be compensated and relocation assistance will be provided.

Life Care Centers of America is a privately owned healthcare leader with 47 years of experience. We provide expert skilled nursing and rehabilitation services at over 200 locations nationwide.

This is a great opportunity to be part of an organization that believes you are our most valuable resource and strives to provide an environment where you will thrive, grow and feel supported. Enjoy all that the Pacific Northwest has to offer - whether it's city living or outdoor adventures like hiking, biking, fishing, boating, and more. 

Position Summary

The Regional Field Controller oversees the financial operations, full cycle billing, collections and A/R management, cash flow management, and payer reimbursement processes to support the Business Office Managers at five skilled nursing facilities in accordance with all laws, regulations, and LCCA standards.

To be successful in this position, the ideal candidate will have the following education & experience:

Experience in a SNF processing A/R, including Medicaid, Medicare, Managed Care, insurance, and private pay payersHealthcare billing, A/P, collectionsTraining others in financial software

Benefits & Perks:

Medical, Dental & Vision InsuranceHealthcare Flexible Spending Accounts & Healthcare Savings AccountsLife, AD&D, & Disability InsurancePaid Time Off, including Vacation, Sick Leave & Holidays401K Savings PlanStudent Loan Reimbursement (up to $9,000) & Continuing Education Tuition Reimbursement ($3,000/Year) Employee Assistance Program- LifeMatters... and more

Position Summary

The Regional Field Controller oversees the financial, billing, cash management and reimbursement processes for facilities throughout assigned region in accordance with all laws, regulations and LCCA standards.

Education, Experience, and Licensure Requirements

Associate’s or bachelor’s degree from accredited college (or equivalent experience).
Two or more years’ experience as business office manager.
Prior supervisory experience.

Specific Job Requirements

Excellent verbal and written communication skills.
Willing and able to travel.
Knowledgeable of business office procedures as well as laws, regulations, and guidelines pertaining to long term care and specifically billing.
Plan, organize, develop, implement, and interpret programs, goals, objectives, policies, and procedures necessary for providing quality financial services.
Experience with Medicare, Medicare and Insurance billing and collections.
Make independent decisions when circumstances warrant such action
Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
Implement and interpret the programs, goals, objectives, policies, and procedures of the department
Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
Maintains professional working relationships with all associates, vendors, etc.
Maintains confidentiality of all proprietary and/or confidential information
Understand and follow company policies including harassment and compliance procedures
Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

Assist with selection, training, and support of Business Office Managers.
Train and support Business Office staff on an ongoing basis in variety of financial software areas (i.e., Net Solutions, RFMS, ADP).
Identify, report, and serve as part of the solution to issues discovered in the Business Office functions.
Visit assigned facilities at least quarterly to assess business office functions and assist as needed.
Communicate and function in an interdisciplinary team.
Train Business office associates billing processes in accordance with all state and federal regulations.
Exhibit excellent customer service and a positive attitude towards patients
Assist in the evacuation of patients
Demonstrate dependable, regular attendance
Concentrate and use reasoning skills and good judgment
Communicate and function productively on an interdisciplinary team
Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
Read, write, speak, and understand the English language

An Equal Opportunity Employer

Life Care Center of Kirkland is nestled on the eastern shores of Lake Washington. Residents benefit from a charming downtown area filled with boutique shops, art galleries, and waterfront parks. Kirkland's commitment to public art and community events fosters a vibrant and inclusive atmosphere.