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Regional Engineering Lead

What this job involves:

Acting as the steward of the engineering services

Singapore Campus Engineering Services: Serving as the backbone of the engineering services across Campus, you will set the team on the right track through ample engineering planning and management. You’ll drive success in terms of functionality and stability by finding new ways to improve the system and making sure that everyone knows where they stand. You need to ensure that team members can efficiently respond to all engineering challenges, at the same time comply with the policies and procedures. You’ll bring out the team player in you to keep all key performances in check.

You will sit at the bottom of a wide range of responsibilities, from managing contracts to keeping the day-to-day operations — including maintaining high-quality operations as your top priority. To achieve this, you’ll work closely with facilities managers to keep the reliability of the systems through planned preventive maintenance programs. You’re in charge of ensuring that service standards are aligned and maintained within firm’s and client’s global, regional, and local engineering policies and procedures.

You will also contribute ideas to the development and implementation of the account’s Innovation Program to reduce utility costs, increase productivity & savings.

AMA East Engineering Services: Manage key clients effectively to ensure that expected service levels are achieved in engineering. Coordinate with stakeholders to ensure smooth delivery of programs, procedures, and projects

Bringing maximum value through excellent service delivery

Beyond daily maintenance, your ultimate focus is to provide professional, value-focused service that helps us meet—and go beyond—the client’s expectations.

Lending your business acumen, you’ll advise the AMA East client, facilities managers and SG campus team on future maintenance budgets, so you’ll need to be in tuned with the organization’s ins and outs, goals and overall direction. Your expertise in the world of contracts would be incredibly useful, your hands-on experience defining terms and conditions, operational scope and documents for annual maintenance contracts will help you run successful tendering exercises that will help you find the right subcontractors. You’ll also carry out comparative analysis and make recommendations to the client on the most appropriate subcontractors.

It’s your job to develop service level agreements (SLAs) and assist our sourcing colleagues in closing these agreements with vendors. You’ll consider: Is the team deployed by the vendor made up of the right resources—in terms of level and scale—to deliver quality services?

Among the things that you need to stay on top of are whether subcontractors are meeting their commitments on the scheduled delivery of trainings or they have a planned, structured and solution-based approach to maintenance services. Also, you will audit subcontractors on the quality of materials and upkeep of the site.

Playing the role of a strategic operator, you will also craft annual cost-saving goals in energy usage and maintenance operations. You will be leveraging the regional engineering platform to translate ideas and optimizations resulting in cost savings and productivity improvements for the region. You will also coordinate with specialists to ensure compliance to client requirements and regulations.

Managing working relationships—the right way

Your ability to deal with clients, vendors and onsite personnel carries a huge impact on your success as campus engineering lead. Lead by example in demonstrating engineering governance excellence and by achieving maximum client satisfaction. Provide technical advice and guidance for facilities management and project teams as required.

All eyes on the plan

You’ll ensure that all risk mitigation plans are in place. Do such plans comply with our clients’ designated procedures and policies? Are all engineering reports in order? You constantly need to monitor and evaluate all critical environment equipment across the Campus sites to make sure everything is running smoothly as possible. Tracking review reports should also keep you busy, as doing so is instrumental in implementing improvement plans across the sites.

Risks under control

SG Campus Engineering Services: Being an engineering manager also requires you to be on top of your risk management game. Are there any major M&E equipment risks? Is information uploaded into our systems accurate and complies with the audit process? Is the disaster recovery and business continuity planning implemented and reviewed periodically? Are escalation procedures observed? These are just some of the questions that you constantly need to ask yourself as our risk management agent.

AMA East Engineering Services:

•              Ensure alignment and compliance to established Policies and Standard Operating Procedures for the management of the client’s Critical Environment (CEM)

•              Ensure proper engineering documentation and adherence to the established change management controls for all sites

•              Protect the health and safety of staff and others by adhering to and developing guidelines and strategies

•              Conduct audits to ensure that all safety procedures, including disaster recovery and business continuity plan and escalation procedures are in place and maintained

•              Ensure compliance with statutory regulations on fire, health, and safety standards

•              Adhere to Jones Lang LaSalle’s business ethics conduct by ensuring compliance with the firm’s guidelines, procedures, and strategies

Engineering Operations

SG Campus Engineering Services: Provide reporting to the local AMAE Engineering teams on all Campus mechanical, electrical, plumbing, and process related engineering installations, as well as on civil works pertaining to client facilities throughout the region.

AMA East Engineering Services:

•              Be accountable for oversight of all Mechanical, Electrical, Plumbing, and process related engineering installations, as well as civil works pertaining to client facilities throughout the region

•              Provide M&E governance of projects to ensure adherence to engineering best practice and mitigation of risk

•              Develop and implement innovation programs and processes that reduce utility costs, increase productivity and savings

•              Continuous improvement of processes, methods, and documentation

•              Contribute to achieving account glidepath savings, HX, innovation, and sustainability targets

Managing the team

SG Campus Engineering Services:  You’ll oversee all engineering-related trainings of staff members, as well as ensure their compliance to necessary licenses and certifications. Besides these, you will train team members on all quality policies and procedures. Every now and then, you’ll also be involved in reviewing the performance of our staff and conducting performance appraisals. You’ll will make recommendations for future trainings to be given to the site facility management team including providing Campus specific trainings to uplift capabilities of facilities management teams.

KEY SELECTION CRITERIA

Ideal Candidate background:

Technical & hands on experience

Formal engineering certification (Electrical/Mechanical/Process) with deep familiarity & solid background in engineering, ideally in a laboratory environment.A minimum of 10 years of technical (and supervisory) experience in building engineering or the equivalent preferred.Proven success in the leadership and management of an extensive engineering team.Competent grasp of Health, Safety & Environment as it applies to engineering.Commitment to governance, compliance, and ethics in dealings with client, JLL, and vendors

Critical Competencies

Technical Competence

Solid background in engineering, plant machinery, BMS, systems and equipment knowledgeCompetent grasp of HSE as it applies to engineering

Compliance, Risk, Ethics

Professional understanding of engineering risk and methods to limit itCommitment to governance, compliance, and ethics in dealings with client, JLL, and vendors

Quest for Excellence

Has an eye for detail to ensure the best delivery of servicesGoal-oriented, able to focus on meeting all performance targets

Problem Solving & Strategic Thinking

Capacity to deal with ambiguity and solve complex problems effectivelyAnalytical, proven ability to solve problems using a quantitative approachProven ability to employ holistic approaches and looks at long term solutions

Project Management & Organizational Skills

Excellent planning & organizational skills to prioritize work and meet tight deadlinesProven ability to manage multiple and complex operational matters daily

Quest for Service Excellence

Demonstrated superior client relationship skills and customer service.Ability to develop relationships across all levels of the organisation, manage conflicts and balance conflicting interests between client and JLL requirements.Ability to effectively manage stressExhibits honesty & trustworthiness

Problem Solving & Strategic Thinking

Ability to deal with ambiguity and solve complex problems effectively using analytical approach.Proven ability to implement solutions in present with a line of sight into strategic long-term impact.

A Strong, Flexible and Balanced Leader

Do you have an excellent command of spoken English and local languages?Are you a proactive leader who can think laterally and deliver innovative solutions?Do you have strong people skills, capable of boosting staff satisfaction and morale?Flexible – able to adapt to rapidly changing situations

Location:

On-site –Singapore

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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