The Regional Director of Facilities will provide guidance and leadership to all facilities teams in the field and ensure that all facilities operate in optimal condition. The Regional Director of Facilities will help to develop, coordinate, and monitor equipment and PM programs at each property to ensure the reliability, safety and comfort of all staff and guests.

Key Responsibilities:

Support all facilities/maintenance operations, including maintaining the buildings, grounds and physical plant with particular attention towards safety, security and asset protection. Assist with the budget, capital expenditure projects, preventative maintenance, and energy conservation. Ensure each facility is maintaining regulatory requirements. Ensure each facility has an effective rooms maintenance program. Ensure compliance with all Facilities departmental policies, standards, and procedures. Conduct property inspections at each facility no less than once per quarter. Ensure we are Maintaining Property Standards. Maintain accurate logs and records as required. Assist in effectively planning, scheduling, and evaluating preventative maintenance programs. Help establish priorities for total property maintenance needs. Ensure on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance. Assist in Managing and Conducting Human Resources Activities when needed. Review employee satisfaction results to identify and address employee problems or concerns. Ensure disciplinary procedures and documentation are completed according to Standard Operating Procedures. Ensure property policies are administered fairly and consistently.

Job Knowledge, Skill, and Ability Preferences:   

Ability to clearly and pleasantly communicate in English, both orally and in writing, using correct spelling and grammar, with guests, co-workers and management to their understanding, both in person and by telephone. Ability to provide legible written communication, compute basic mathematical calculations, and utilize computer data. Ability to understand member concerns and problems and find solutions, using good judgement and maintain discretion and diplomacy while performing job duties thus promoting positive relations with guests, members and staff, while remaining calm, courteous and helpful. Ability to think clearly and quickly, effectively prioritize, organize and follow up within the appropriate time frame. Ability to maintain confidentiality of all member information. Ability to work cohesively with other departments. Ability to interact positively with members in person and on the phone in challenging conversations. Ability to work a flexible schedule.  Computer proficiency required.

Education/Experience:

Prior experience in Hotel Management, Chief Engineer, or Director of Engineering in a full-service hotel or resort. At least 3 years of experience managing multiple team members. Strong budgetary, projections, and cost control skills. Prior experience working with Preventative Maintenance programs. Strong understanding of policy, planning and strategy.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.