The Regional Director of Clinical Survey is responsible for supporting field operations in achieving and maintaining compliance with all applicable regulatory and accreditation standards. This role partners with branches to prepare for and successfully navigate internal and external surveys, including state licensure, federal certification, and accreditation reviews.
The role also leads the development and execution of corrective action plans in response to survey findings, partnering with clinical, operational, compliance, and legal leadership to ensure sustainable resolution and continuous improvement.
Essential Functions Support branches in preparation for regulatory surveys, audits, and inspectionsInterpret and apply state and federal regulations to operational practicesLead and oversee corrective action plans resulting from survey deficienciesPartner with operational, clinical, compliance, and legal teams to mitigate riskMonitor and ensure adherence to regulatory and company standardsProvide guidance and education to field leadership on survey readiness and compliance expectationsAnalyze data and documentation to identify trends and opportunities for improvementParticipate in committees, special projects, and cross-functional initiativesPromote continuous improvement in policies, procedures, and documentationMaintain consistent communication with leadership regarding risks and compliance concernsUphold company core values and ensure adherence to organizational policies About YouEducation:
Registered Nurse (RN) requiredBachelor’s degree in Nursing preferred
Experience:
Minimum of two (2) years of leadership experienceAt least three (3) years in hospice and/or home health industry preferredExperience with regulatory surveys, audits, and compliance oversight strongly preferred
Licenses, Certifications and/or Registration:
Active, unencumbered RN license (if applicable)Valid driver’s licenseAutomobile liability insurance
Equipment/Tools/Work-Aids:
Microsoft Excel (intermediate proficiency)Microsoft PowerPoint (basic proficiency)Electronic medical record systems (HCHB preferred)Standard office and remote communication tools
Specialized Knowledge and Skills:
Strong knowledge of state and federal healthcare regulationsAbility to manage confidential and sensitive informationStrong organizational and time management skillsEffective communication across field and executive audiencesSound judgment and problem-solving capabilityAbility to manage multiple priorities in a fast-paced environment
Strategic Acumen
Ability to interpret regulatory requirements and translate them into actionable operational strategies that improve survey outcomes and compliance performance.
Personal Traits, Qualities and Aptitudes:
Demonstrates presence and the ability to influence and build credibility quickly across diverse teams and leadership levels Highly self-directed with strong ownership, accountability, and disciplined follow-through Comfortable operating in ambiguity, adapting approach based on market dynamics and evolving business needs Strong emotional intelligence with the ability to coach, challenge, and motivate others effectively in field settings Results-driven with the ability to balance strategic thinking and hands-on execution in a fast-paced, performance-oriented environment
Working Conditions:
Fast-paced remote environment with significant field interactionFrequent travel required (approximately 75%)Exposure to varying conditions in field locations and clinical settingsSome stress may occur in high-pressure regulatory situations. We OfferBenefits for All Associates (Full-Time & Per Diem):
Competitive Pay401(k) with Company MatchCareer Advancement OpportunitiesNational & Local Recognition ProgramsTeammate Assistance Fund
Additional Full-Time Benefits:
Medical, Dental, Vision InsuranceGenerous Paid Time Off + 7 Paid HolidaysWellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)Education Support & Tuition AssistanceCompany-paid Life & Long-Term Disability InsuranceVoluntary Benefits (Pet, Critical Illness, Accident, LTC) Legalese This is a safety-sensitive positionEmployee must meet minimum requirements to be eligible for benefitsWhere applicable, employee must meet state specific requirementsWe are proud to be an EEO employerWe maintain a drug-free workplace Location Gentiva Hospice Our Company
At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Our nationwide reach is powered by a family of trusted brands that include:
Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New BeaconPalliative care: Empatia Palliative Care, Emerald Coast Palliative CareHome health care: Heartland Home HealthAdvanced illness management: Illumia Health
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.
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