Welcome page Returning Candidate? Log back in! Regional Director of Clinical Operations (IA, MN & WI) Job Locations US-WI-Madison Requisition ID 2025-131226 Location Gentiva Category Multi Site Ops and Clinical Leadership Requisition Post Information* : External Company Name Gentiva Position Type Full-Time Location : City Madison Location : State/Province WI Overview

Lead with Compassion. Inspire Excellence. Transform Patient Care.

 

The Regional Director of Clinical Operations supports multiple branches to ensure compliance with all state and federal regulations, company policies, and quality standards. This role is essential in leading branches through inspections, surveys, and quality improvement initiatives while fostering clinical excellence and eligibility education across the region.  This position covers IA, MN & WI.

 

What You’ll Do:

Monitor agency-level adherence to policies, procedures, and quality assurance standards

Drive compliance with patient record documentation and quality improvement activities

Collaborate with Area and Regional leadership, Clinical Managers, Executive Directors, Administrators, and Medical Directors

Lead quality, regulatory, and survey readiness efforts across assigned agencies

Educate teams on clinical eligibility, quality benchmarks, and process improvement

Support the resolution of patient, family, or public complaints

Participate in Quality Assessment and Performance Improvement (QAPI) initiatives

Promote a culture of excellence and accountability within hospice and home health operations

About You

Qualifications:

Registered Nurse (RN) required; Bachelor’s degree in Nursing (BSN) preferred

Minimum of 3 years in hospice or home health operations and 2 years of management experience

Strong knowledge of state and federal hospice and home health regulations

Proven ability to analyze quality metrics, lead surveys, and implement process improvements

Excellent organizational, problem-solving, and communication skills

Ability to work independently while collaborating across multiple locations

Additional Requirements:

Active, unrestricted RN license in state of residence

Valid driver’s license and automobile insurance

Proficiency in Microsoft Excel and PowerPoint; experience with HomeCare HomeBase preferred

Skilled in data review, compliance monitoring, and staff education

We Offer

Benefits for All Associates (Full-Time & Per Diem):

Competitive Pay401(k) with Company MatchCareer Advancement OpportunitiesNational & Local Recognition ProgramsTeammate Assistance Fund

 

Additional Full-Time Benefits:

Medical, Dental, Vision InsuranceGenerous Paid Time Off + 7 Paid HolidaysWellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)Education Support & Tuition AssistanceCompany-paid Life & Long-Term Disability InsuranceVoluntary Benefits (Pet, Critical Illness, Accident, LTC) Legalese This is a safety-sensitive positionEmployee must meet minimum requirements to be eligible for benefitsWhere applicable, employee must meet state specific requirementsWe are proud to be an EEO employerWe maintain a drug-free workplace Location Gentiva Our Company

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

 

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

 

Our nationwide reach is powered by a family of trusted brands that include:

Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New BeaconPalliative care: Empatia Palliative Care, Emerald Coast Palliative CareHome health care: Heartland Home HealthAdvanced illness management: Illumia Health

 

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Related Job Titles

Hospice Executive, Home Health Executive, VP of Clinical Operations, Registered Nurse Leadership, Home Health RN, Hospice RN, Clinical Quality, QAPI, Multi-Site Healthcare Management, Area Clinical Director, Nursing Executive, Strategic Healthcare Leadership

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