Adecco is hiring!!! -Are you a detail-oriented professional with strong communication skills and a passion for delivering exceptional customer service? Adecco Staffing is seeking a **Regional Billing Manager** to join our growing team! In this role, you will play a critical part in managing client relationships, streamlining communication, and ensuring accurate billing and service delivery across multiple regions. You will be instrumental in fostering strong, long-term partnerships with our valued clients. **Key Responsibilities:** + Act as the **primary point of contact** for assigned customers, building strong, long-term relationships. + Respond promptly and professionally to all **calls, emails, and inquiries** , ensuring client satisfaction. + Collaborate with the **Site Manager** on dispatching and optimizing delivery routes. + Understand each customer’s needs, objectives, and challenges to provide tailored support and solutions. + Communicate proactively with customers regarding **product updates, service changes, and company news** . + Resolve customer issues efficiently, escalating complex concerns when necessary to ensure a timely resolution. + Coordinate with internal teams (sales, operations, billing) to support seamless service delivery. + Maintain **accurate customer records** in our CRM system, documenting all interactions and key details. + Prepare and analyze **reports** related to customer activity, billing, and satisfaction metrics. + Stay informed about our products and services to confidently address client questions. + Foster a **customer-centric culture** and contribute to continuous improvement initiatives. + Perform other related duties and special projects as assigned. **Qualifications:** + Previous experience in **billing, customer service, dispatch** , or account management is preferred. + Strong organizational and multitasking skills. + Excellent communication skills—both written and verbal. + Ability to work independently while collaborating effectively with team members. + Proficient with CRM systems and Microsoft Office Suite. **Why Join Adecco?** + Opportunity to work with a dynamic, supportive team. + Make a direct impact on customer satisfaction and business growth. + Professional development and growth opportunities. + Competitive compensation and benefits. Ready to take the next step in your career? **Apply now** to join the Adecco family **Pay Details:** $30.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.