Job Summary Referral Specialist The Referral Specialist is the first point of contact for patients being referred for services. The position will demonstrate superior interpersonal skills in all interactions. Additional duties include insurance verification, obtaining authorizations as needed, initial scheduling of appointment and registration. Schedule: 8:00AM-5:00PM, Monday-Friday Location: Remote At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities. Responsibilities It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. + Our team members are part of an environment that fosters team work, team member engagement and community involvement. + The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. + All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm". Qualifications + Education: High School Diploma or GED, required. + Experience: Minimum two years healthcare related experience, preferred. + Additional Skills Required: Human relations and interpersonal skills necessary for interacting sponsors and staff. Proficient in Microsoft Office Products and typing. Attention to detail and accuracy necessary. Excellent verbal and written communication skills. Excellent telephone etiquette. Working knowledge of information systems and work queue management. Excellent analytical and time management skills. Self-motivated and able to work independently as well as a team. Ability to prioritize and problem solving skills, with demonstrated competency in applying regulatory knowledge to compliance and quality assurance program. Able to meet multiple deadlines for concurrent projects. Knowledge and assessment skills to meet protocol and regulatory requirements. Ability to drive/travel to multiple locations/facilities as needed. + Additional Skills Preferred: Provide own transportation to clinics, hospitals and associated agencies as required. Manual dexterity, prolonged standing or sitting. Able to lift light to medium weight objects which may be bulky and awkward. Ability to travel to developmental, educational and promotion activities. Physical and mental stamina required to function effectively in an environment with multiple fluctuating priorities. Ability to communicate effectively with individuals of all cultures and levels of authority. Exposure to hazardous materials (study agents, biohazards, pathology specimens). Job Opening ID 103317