Referral Specialist - AdventHealth

All the benefits and perks you need for you and your family:

Benefits from Day One

Paid Days Off from Day One

Career Development

Whole Person Wellbeing Resources

Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift :

Location: 14310 N DALE MABRY HWY, Tampa, 33618

The role you'll contribute:

The Referral Specialist is responsible for selecting, authorizing, and scheduling appointments and/or procedures for patients who have been referred by the Providers of the Shawnee Mission Physicians Group. They must ensure that accurate medical record information is given regarding the patient and that the pertinent payer information is obtained andcorrect. This position requires the ability to multitask, adequate medical terminology, ability to read and understand insurance cards, ability to read and understand the patients' medical record, excellent verbal and written communication skills. Customer service skills are a MUST, as everyone we encounter is our customer. Working knowledge of a physician office and the workflow of a patient through the office. A thorough understanding of third party payers, understanding of those that are contracted with SMPG / SMMC, and each of the TPAs authorization requirements.

The value you'll bring to the team:

Maintains professionalism in stressful situations.

Professional appearance in accordance with dress code standards.

Demonstrates a positive collaborative manner with team members.

Works well across department boundaries.

Fosters a respectful work area.

Honors patient dignity, privacy and confidentiality and respect for human diversity.

The expertise and experiences you'll need to succeed:

Minimum qualifications:

High School Grad or Equiv

Preferred qualifications:

Associate's degree

1 year of ICD-9 and CPT-4 coding experience

Administrative or clerical experience. Healthcare experience, call center experience or related

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Physician Services

Organization: AdventHealth Medical Group Primary Care

Schedule: Full-time

Shift: 1 - Day

Req ID: 25030106

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.