The Reference Data Services Rep 5 performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives. Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service of self and others. May recommend new options to enhance productivity in accordance with guidelines. Requires tact and diplomacy when exchanging complex or sensitive information with others. Is sensitive to audience diversity. Basic knowledge of the organization, the business and its policies required. Typically responsible for resolving basic to moderately complex problems based on practice and precedence. Able to assess applicability of similar experiences and evaluate options under circumstances not covered by procedures. **Responsibilities:** + Corporate action Notification and Asset servicing process• Performs trend analysis and identifying root causes Implementing or suggesting solutions based on the root cause analysis• Liaises with other teams globally to ensure data quality is remediated• Provides a high level of customer service to our internal stakeholders• Owns ad-hoc projects from inception through to completionAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputationand safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adheringto Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating,managing and reporting control issues with transparency. **Qualifications:** + 2-4 years relevant experience + Knowledge of Mandatory and Voluntary Corporate Actions + Knowledge of Asset Servicing, Reference Data Management is desirable + Experience of maintaining client static data within a capital markets environment• Takes ownership of allocated work and is accountable• Able to identify, trouble shoot issues and ultimately escalate **Education:** + High School diploma or equivalent ------------------------------------------------------ **Job Family Group:** Operations - Services ------------------------------------------------------ **Job Family:** Reference Data Services ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.