Job Summary

What is the opportunity?
RBC Shared Services Malaysia is a processing center of operational excellence supporting multiple RBC businesses in countries across various time zones. Malaysia is one of several operational processing centers within RBC supporting a variety of businesses and Functions including Wealth Management, Capital Markets, I&TS, GRM, and Support Functions such as Finance, Human Resources etc. The entity utilizes a Global Operating Model to maximize efficiencies across times zones and supports various shifts to ensure ongoing support across time zones. The objectives for Malaysia are to enhance the scalability of RBC’s global operations, improve service quality via our ‘centers of excellence’ and to implement/leverage standard processes.
As a Recruiter cum Administrative Coordinator, you will manage the end-to-end recruitment process for all assigned business groups and be responsible for the Talent Attraction Strategy in collaboration with Senior Manager, Talent Acquisition and HR Business Partners. You will also coordinate with recruitment team, hiring managers and outside vendors to recruit and manage qualified candidates. With extensive knowledge of the job and policies/practices, performs a wide range of advanced administrative/operational assignments.
Where external recruitment is required, source, screen, assess talent and make recommendations to managers on candidates, develop a solid understanding of assigned business and build strong relationships with managers, HR partners and other internal groups as appropriate, partner with managers to facilitate employment offer process and provides meaningful feedback to internal and external candidates, ensuring candidate experience is extremely positive, client (Hiring Manager) experience is professional and commercial, and work with Head of HR, Business Leaders, and Senior Manager, Talent Acquisition to ensure reporting on recruitment activities are accurate and timely.

Job Description

What will you do?

Effectively manage the recruitment process for roles assigned, across Line of Businesses/ Business Platforms.Effectively collaborate with hiring managers to plan & deliver talent acquisition plans, while building a strong reputation/ relationship with hiring managersBuild a strong understanding of the recruitment process, various milestones along the way, and be proactive and resourceful to overcome challenges throughout the process. Ensure required routines are in place to meet business needs.Create plan and lead the hiring strategy conversation, acting in an advisory role to hiring managers during the intake & overall recruitment process.Build and maintain a pipeline of candidates for recurring and hard-to-fill roles through appropriate and targeted sourcing including good quality market intelligence to business head regarding the recruitment market.Ensure high compliant to the end-to-end recruitment process from sourcing, interview, offer to on-boarding.Data Integrity: Regularly update Phenom and Workday as per specified data integrity process requirements (i.e. ensure data is included when a hire is made, appropriate movement of candidates through folders, etc.).Develop and maintain positive working relationships with all the recruitment and HR team members as well as candidates and hiring managers.Deliver a superior recruitment experience to all candidates and hiring managers.Strong understanding of RBC’s value proposition to appropriately “sell” career opportunitiesDemonstrate commitment to continuous learning by building business acumen, sharing competitive intelligence, and staying abreast of business/market trendsRepresenting the function of Talent Acquisition effectively throughout RBC and externally ensuring our brand is protected and profiled in interactions.Coordinating all activities for organizational recruiting such as attending job fairs, placing ads, and performing initial interviews.Assisting the recruitment team in the maintenance of all candidate files and records.Providing support for the recruitment team. Scheduling conference rooms and completing department copying, filing, and supply ordering; answering telephones.Creating and distributing employment-related correspondence, including applications, forms, and orientation materials; initiating background investigations.Ensuring the quality, integrity and timeliness of the recruitment records and reports.Assisting the recruitment team in the maintenance of all candidate files and records.Providing support for the recruitment team. Scheduling conference rooms and completing department copying, filing, and supply ordering; answering telephones.Creating and distributing employment-related correspondence, including applications, forms, and orientation materials; initiating background investigations.Ensuring the quality, integrity and timeliness of the recruitment records and reports.

Job Skills

Candidate Screening, Candidate Sourcing, Communication, Information Capture, Interview Techniques, Knowledge Organization, Recruiting, Standard Operating Procedure (SOP), System Applications, Vendor Management

Additional Job Details

Address:

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA

City:

Putrajaya

Country:

Malaysia

Work hours/week:

40

Employment Type:

Full time

Platform:

HUMAN RESOURCES & BMCC

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2025-07-08

Application Deadline:

2025-07-22

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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