A Recreation Supervisor is responsible for managing operations of the health club to deliver an excellent Guest and Team Member experience while achieving the club's annual budget and driving their team to meet and exceed revenue targets.
What will I be doing?
As a Recreation Supervisor, you are responsible for managing operations of the health club to deliver an excellent Guest and Team Member experience. A Recreation Supervisor will also be required to achieve the club's annual budget and drive the team to meet and exceed revenue targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
Supervise operations of the health clubSupervise team members to ensure high motivation, provision of high quality service and ongoing developmentDrive the team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemesManage customer feedback effectively to ensure continuous service and programme improvementInstill brand values and standards to maintain quality on a daily basisLiaise with other hotel departmentsEnsure customers and guests receive friendly and consistent personalised service from all team membersRecruit, manage, train and develop the teamRespond to audits to ensure continual improvement is achievedMaintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followedWhat are we looking for?
\n\nA Recreation Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
\n\n\n\tSupervisory experience within the leisure sector\n\tAbility to work under pressure\n\tExcellent grooming standards\n\tExcellent communication and interpersonal skills\n\tWillingness to develop team members and self\n\tFlexibility to respond to a range of different work situations\n\tAbility to work on your own or in teams\n\tWorking knowledge, without assistance, of Microsoft Word, Outlook, and Excel computer programs\n\tPassion for customer service\n\tRelevant fitness and pool qualifications\n\n\n
\nWhat will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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