Receptionist Medical Office _Bring your passion to Texas Health so we are Better + Together_ Work location: Texas Health Plano, 6300 West Parker Road, Plano, TX 75093 Work hours: + Full-time, Day shifts: 40 hours per week. + Five 8-hour shifts; Monday to Friday; 7:30am - 4:00pm Outpatient Rehab Department Highlights + This multidisciplinary clinic provides physical, occupational, and speech therapy services to a diverse outpatient population in a fast-paced environment. + Highly organized and personable individual + Engaged Staff and Leadership + Inclusive team focused on providing exceptional patient care + Growing department + Collaborate closely with clinical and administrative staff to ensure smooth patient flow + Busy, team-oriented environment Here's What You Need + H.S. Diploma or Equivalent required. + 1-year of experience in doctor's office or outpatient medical clinic required. + Microsoft Office Proficiency What You Will Do + Reception of customers in person and on phone + Greets and receives all patients and visitors using service excellence standards in all interactions. + Relays messages and information to appropriate parties timely and accurately. + Acts as receptionist for department and manager + Announce arrival of patients to clinicians and escort patients when appropriate. + Scheduling of patient visits + Schedules new and follow up outpatient appointments for all patient types according to established procedures. + Completes check for medical necessity of scheduled tests and procedures and communicates discrepancies in coding or documentation to the appropriate parties. + Initial and ongoing insurance verification and certification for recurring or one time only accounts + Coordinate accurate patient data to determine financial obligations. + Assist in obtaining and or updating verification/appropriate pre-certification for all applicable patients. + Notify appropriate parties regarding coverage to include estimate, inadequate, denied, or reduced benefits. + Fax needed reports to payers maintaining patient confidentiality. + Accurate and timely data entry of verification/certification into patient management information systems. Additional perks of being a Texas Health Receptionist + Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment programs as well as several other benefits. + Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. + Strong Unit Based Council (UBC). + A supportive, team environment with outstanding opportunities for growth. Entity Highlights: Since 1991, Texas Health Presbyterian Hospital Plano has served the communities of Plano, Frisco, Carrollton, Addison, Richardson, and McKinney. As a 386-bed, full-service hospital, we're proud to deliver exceptional care to North Texans through advanced technology and a dedicated team. We offer a range of specialties, including emergency medicine and trauma, cardiology, neurosurgery and spine care, orthopedics, women's services, adult and adolescent behavioral health, and critical care. Our hospital also provides state-of-the-art surgical services supported by leading technology and clinical expertise. Texas Health Plano is a Level II Trauma Facility and the only health care provider in Collin County with Level IV NICU and Level IV Maternal Facility designations. We are also a DNV-certified Comprehensive Stroke Center and Primary Heart Attack Center accredited by The Joint Commission in Hip and Knee Replacement. We're proud to be a four-time Magnet-designated hospital and home to the DFW area's only AACN Beacon Gold adult intensive care unit. Our team members enjoy outstanding benefits, including an on-site childcare center designed to support working parents. If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together! Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards. _Do you still have questions or concerns?_ Feel free to email your questions to recruitment@texashealth.org \#LI-YT1 Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities. We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.