JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Shaping the future of real estate for a better world!

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.

What this job involves

Working with JLL’s tech client in Melbourne as a Receptionist, you will play a key role within the client’s office as the first point of contact for all incoming calls, employees and the general public. This role ensures experience provided is seamless, welcoming and professional representing both JLL and the client.

Snapshot of the role:

Deliver high-quality service through face-to-face, telephone, and email communication

Manage facilities inbox/helpdesk, promptly addressing enquiries and resolving issues

Maintain tidy and hazard-free reception, common spaces, and meeting rooms; coordinate bookings and catering

Oversee office supplies inventory, mail handling, and courier organisation

Participate in safety drills and training; collaborate with facilities team on maintenance issues

Manage vendor relationships and on-site coordination for various services

Coordinate client events and respond to employee enquiries regarding facility matters

Process invoices and work orders; schedule routine inspections and manage facility-related communications

Assist Facility site lead with daily operations, ensuring compliance with health and safety regulations, and perform ad hoc duties as requested

Sound like the job you are looking for?

The ideal candidate will be proactive, detail-oriented, and committed to exceeding client expectations. You'll spend significant time engaging with employees and guests, ensuring a seamless and enjoyable workplace experience.

Strong customer service and interpersonal skills

Collaborative team player with ability to work independently

Strong verbal and written communication skills

Desired experience in financial/investment bank services, hotel or corporate reception/customer service role

What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep those ambitions in sight and imagine where JLL can take you...

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

Apply today, quoting job reference number REQ425302.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.