POSITION:         Receptionist & Administrative Coordinator

DEPARTMENT: Executive

REPORTS TO:  Assistant General Manager

FLSA STATUS:  Non-Exempt, Hourly

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

The Role:

The Receptionist & Administrative Support Coordinator is responsible for managing front desk operations by greeting visitors, exhibitors, and clients with professionalism, answering inquiries, and ensuring an efficient and positive guest experience. In addition, this role provides administrative and project support across departments to help ensure daily operations run smoothly and effectively.

Essential Duties and Responsibilities

Greet and assist visitors, exhibitors, and clients with a warm, professional, and friendly demeanor.Share helpful information about the convention center, ongoing events, and available services.Answer and direct phone calls and inquiries to the right departments.Manage incoming and outgoing mail, deliveries, and packages.Keep the reception area clean, organized, and stocked with brochures, schedules, and other materials for guests.Handle clerical tasks such as data entry, filing, and event documentation.Assist with special events, including VIP support and event-related tasks.Respond quickly to guest questions or concerns, escalating when needed.Stay up to date on the event calendar to provide accurate directions and information.Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or equivalent required.Additional certifications or education in hospitality, office administration, or related field preferred.Previous experience as a receptionist, or in a similar customer service role preferred.

Skills and Abilities

Excellent communication skills, both verbal and written.Strong multitasking and time-management abilities in a fast-paced environment.Professional appearance and demeanor.Friendly, customer-focused attitude with a passion for delivering great service.Proven ability to exercise good judgment, initiative, and problem-solving skills.Flexibility to adapt and assist with new projects and changing priorities.Openness to learning, growing, and following direction.Proficiency in Spanish or Creole highly valued.

Computer Skills

Proficiency in standard office equipment and Microsoft Office Suite (Outlook, Windows, Excel, Word, PowerPoint, TEAMS).

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site, Broward Convention Center

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Periods of sitting while performing administrative, clerical, or event-related tasks.Performing tasks that require repeated eye/hand coordination, such as using office equipment.Working in an environment with moderate noise typical of a busy convention center.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor