Job Title: Receptionist

Job Description

The receptionist ensures the efficient day-to-day operation of an apartment complex by providing excellent customer service, supporting leasing activities, and maintaining accurate records in accordance with company standards. This role combines front desk responsibilities, basic property management support, and light maintenance tasks to create a welcoming and well-organized environment for residents and prospective tenants.

Responsibilities

Promote apartment rentals by professionally handling telephone and in-person inquiries and providing clear, accurate information to prospective and current residents.Effectively use the computer system to log all transactions, tenant data, and correspondence, ensuring records remain accurate and up to date.Collect funds and post payments received by phone and in person, following established procedures for handling and recording payments.Complete daily walk-through inspections of the property, checking locks and cleaning units as needed to maintain a safe and presentable environment.Conduct limited retail sales and follow proper cash management procedures for all transactions.Resolve customer issues promptly and effectively, ensuring a positive experience for residents and visitors.Open and close the office each day, following established security and operational procedures.Contact tenants regarding matters such as past due accounts, auction notifications, and concerns with units, and document all communications appropriately.Monitor the physical condition of the facility and promptly report maintenance needs or safety concerns to the appropriate parties.Keep the office and restroom areas clean, organized, and well-stocked to maintain a professional appearance.Maintain exterior areas and grounds so they remain attractive and free of debris, contributing to a welcoming atmosphere for residents and guests.Consistently apply company policies and procedures in daily activities and interactions.Work confidently with minimal direct supervision while maintaining a high standard of performance and accountability.

Essential Skills

Proven customer service skills with the ability to interact professionally with the public and provide a positive experience for residents and visitors.Front desk experience or similar administrative support background, including answering phones and greeting guests.Data entry skills with attention to detail for accurately logging tenant information and transactions.Ability to effectively use computer software programs, including basic proficiency with Microsoft Office applications.Capability to learn and consistently apply company policies, procedures, and operational standards.Confidence and reliability to work with minimal direct supervision while managing daily responsibilities.Ability to perform light maintenance and clean-up tasks as part of daily duties.Professional presentation and appearance suitable for a front-facing reception role.

Additional Skills & Qualifications

Experience in property management or working in an apartment complex or similar residential environment.Familiarity with tenant management or property management software systems.Strong organizational skills to manage multiple tasks such as payment processing, record keeping, and customer inquiries.Effective verbal and written communication skills for interacting with tenants, prospective residents, and colleagues.Basic cash handling experience and understanding of proper cash management procedures.

Work Environment

The role is based at an apartment complex in Gardena and involves working primarily in an on-site office environment with regular interaction with residents, prospective tenants, and visitors. The receptionist opens and closes the office daily and spends part of the time performing walk-through inspections of the property, including common areas and individual units. Light maintenance and clean-up tasks are part of the routine, both inside the office and in exterior areas, to ensure the facility remains clean, organized, and free of debris. The position requires professional presentation and appearance, as it is a front-facing role representing the property to the public.

Job Type & Location

This is a Contract to Hire position based out of Gardena, CA.

Pay and Benefits

The pay range for this position is $18.00 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n
• Medical, dental & vision\n
• Critical Illness, Accident, and Hospital\n
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n
• Short and long-term disability\n
• Health Spending Account (HSA)\n
• Transportation benefits\n
• Employee Assistance Program\n
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Gardena,CA.

Application Deadline

This position is anticipated to close on May 25, 2026.

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\nAbout Aston Carter\n\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

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Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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