JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About JLL  

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate. 

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL! 

Location: Lisbon

Role Purpose  

We currently have an exciting opportunity for a Receptionist based in Lisbon. The successful candidate will get the opportunity to meet a variety of people and gain experience in a professional environment, affording them the opportunity to hone and develop their skills in facilities management.  

What this job involves  

Provide front-of-house and reception services for the client directly. 

Handling the client’s reception duties with care, and commitment and always in a courteous manner. 

Managing and responding to the client’s customer’s requirements and requests to ensure a high level of customer support to the JLL clients.  

Anticipate, welcome and announce visitor arrivals.    

Operating a switchboard.                                                                          

Telephone enquiries (internal & external). 

Distributing calls throughout the building, taking messages if necessary, and e-mailing relevant individuals without delay. 

Handle couriers and post deliveries and collections. 

Keep the reception area neat and tidy. 

Check e-mails each morning and react accordingly. 

Maintaining accurate and efficient management information systems.  

Book taxis in line with the client’s policy and procedures. 

Ensure all activities are carried out are in accordance with Health and Safety policies. 

Manage client requests via the ticket system in place.

Support with events (book meeting rooms, arrange catering).

Manage all meeting rooms (booking, layout, material).

Support and cover when required.

Note in exceptional circumstances there may be a requirement to assist with other ad hoc duties for the client off reception. 

Sound like you? To apply you need to be able to demonstrate the following skills and experience: 

Excellent communication skills. 

Ability to interact with all members within the company & handle a busy telephone and customer-facing reception desk. 

Ability to handle multiple requests and work in a fast-paced office environment. 

Ability to accurately complete tasks assignments & responsibilities in a timely manner. 

Responsive to customer requests in an empathetic, supportive and productive manner 

Must remain calm, courteous, and polite in all circumstances 

Flexibility in regards to possibly working out of business hours if required 

Possess a good level of IT literacy 

Basic technical knowledge/understanding 

Fluency in both local language and English 

Demonstrate a high level of initiative and be proactive. 

Must be flexible in hours 

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.