JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Role Purpose The receptionist is the point of contact for employees and the primary interface for the clients. Providing services to the highest standards, the role requires excellent organizational skills, excellent customer service, with the ability to meet visitors’ and clients’ expectations.  You will need to demonstrate a culture that promotes JLL’s core values of Teamwork, Excellence and Ethics.Core Responsibilities Answering the phone in a professional manner consistent with JLL's global standard. To ensure all visitors to the building, both internal and external, are correctly registered and issued a pass and are given a prompt and efficient service and expectations are consistently exceeded. To maintain an effective business relationship with the client by understanding their needs and transferring these into the locationTo ensure the reception desk, waiting area and meeting rooms are maintained to highest standards of tidiness and cleanliness. To process and manage conference room bookings and requirementsTo undertake daily checks of meeting rooms to ensure they are kept clean, tidy, and fully operational in terms of services and supplies; raising Corrigo Work Orders as required. To assist in the conference room set-ups as required, including furniture changes and adjustmentsTo order and deliver to meeting rooms any catering as required. Coordinate general Housekeeping, Porterage (room set up and changes), Horticulture and Cleaning, per the JLL contractBe security and HSE first point of contact on the ground for general queries, supported by the wider JLL account.Qualifications :Prior experience in facilities, hospitality, or related fieldFluency in English plus French or DutchClient Focus & Relationship Management Able to interact with the general client staff & vendors with ease. Ability to manage conflict and conflicting priorities.Basic computer literacy and familiarity with standard office software (Microsoft Office Suite: Word, Excel, Outlook).Collaborative team player with a focus on customer service.

Location:

On-site –Brussels, BEL

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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