Job Summary and Responsibilities
Are you a friendly, organized, and detail-oriented individual with a passion for helping people? Do you thrive in a fast-paced environment where your positive attitude sets the tone for every patient interaction?
Centennial Surgery is seeking a dedicated Receptionist to be the crucial first point of contact for our patients. You'll play a vital role in ensuring a smooth and comforting experience from the moment they call or walk through our doors. This isn't just about answering phones; it's about being the welcoming voice and efficient organizer behind our exceptional patient care.
What You'll Do Every Day to Make a Difference:
Warm Welcomes & Efficient Intake: You'll be the friendly face performing patient check-in, guiding them effortlessly through required paperwork and setting a positive tone for their visit.Communication Hub: Answer phones with a professional and compassionate demeanor, expertly directing calls and inquiries to the appropriate staff, ensuring no patient question goes unanswered.Scheduling Maestro: Skillfully schedule patient appointments, managing our calendar to optimize patient access and provider efficiency.Shift: 8am - 5pm
Schedule: Monday - Friday
Student loan repayment program offered!
Job Requirements
What You'll Bring:
Exceptional Customer Service: A natural ability to connect with people, making them feel heard and valued.Organizational Prowess: The ability to manage multiple tasks, maintain accurate records, and keep the front office running smoothly.Clear Communication: Professional phone etiquette and clear verbal skills.Problem-Solving Skills: A proactive approach to addressing patient needs and administrative challenges.High School Diploma or GED.Healthcare experience preferred – familiarity with medical office operations is a plus, but we're happy to train motivated individuals!Where You'll WorkAt CHI Mercy Health, you'll discover a place where your professional growth is deeply valued within a truly supportive and rewarding environment. For over a century, our commitment to Compassion, Inclusion, Integrity, Excellence, and Collaboration has guided every interaction, shaping how we care for our patients and uplift one another. Today, as CHI Mercy Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. We are proud of our state-of-the- art care and numerous awards and accreditations that reflect our dedication to excellence. When you join CHI Mercy Health, you become part of a team that delivers top-quality, professional healthcare and contributes to a legacy of service built on collaboration and shared purpose.