Job description / Role Job Type
Full Time Job Location
Doha, Qatar Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
Administration & Secretarial Company Industry
Travel, Hotel & Tourism Company description

La Cigale Hotel managed by Accor is a prestigious five-star luxury hotel situated in the dynamic center of Doha, Qatar. Recognized as a prominent landmark for both business and leisure travelers, the hotel offers 225 elegantly appointed rooms and suites, nine exceptional dining and entertainment outletsu2014including two nightlife venues and outdoor seating areasu2014two modern ballrooms, a 490 sqm gymnasium, a 20-meter indoor swimming pool, and a full-service deluxe spa. Designed as an urban sanctuary, La Cigale blends contemporary sophistication with world-class hospitality. Conveniently located in central Doha, the hotel is just a 2-minute walk from Al Sadd Metro Station and a 30-minute drive from Hamad International Airport, offering seamless access to the city's commercial and cultural hubs. As part of Accor, a global leader in hospitality, La Cigale Hotel is committed to delivering outstanding guest experiences while fostering an inclusive and growth-driven environment for its team.

What is in it for you: Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our academies designed to sharpen your skills Ability to make a difference through our corporate social responsibility activities Career development opportunities with national and international promotion opportunities Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job description

Reporting to the Director of Rooms, responsibilities and essential job functions include but are not limited to the following:

Consistently offer exceptional, friendly and engaging service Ensure the best selection for the guest and ensure revenue is maximized through up-selling Recommend property facilities and assist guests with information and special requests Meet the needs of customers and inform them of the services offered Propose a response adapted to the needs of the customer Know the geographical and competitive environment of the establishment Present the group's or brand's loyalty program Apply the procedures and policies defined by the brand and the hotel and of course versatility, you will actually have to do reception (C/IN & C/OUT) for the greatest pleasure of our customers and the team Guest registration and room assignment, accommodating special requests whenever possible to assist Knows cash handling procedure Have thorough knowledge of front office system, i.e. Opera Have working knowledge about reservation Have knowledge of handling telephone, internal and external Have full knowledge of master keys, key cards system Handles check-in and check-out efficiently Qualifications Guest focused personality is essential; experience is an asset Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities Fluency in English; additional languages are a plus Knowledge of the hotel industry Ability to work effectively in a team and sense of initiative Additional information

Our commitment to diversity & inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world; dare to challenge the status quo! #BELIMITLESS

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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