Job description / Role Job Type
Full Time Job Location
UAE Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
Administration & Secretarial Company Industry
Travel, Hotel & Tourism Summary

To greet and welcome members and guests with a smile and to offer correct information regarding membership details, dress code, policies, restaurant timings, age restriction for children at the fine dining, points of interest and entertainment during special days.

To receive guests for management staff and direct them according to prior appointments.

To always ensure to have sufficient membership forms, brochures, first aid kit and any other details pertaining to reception.

Accept reservations and cancellations (when the restaurants are closed) according to procedure for both restaurants and inform the caller when taking the booking about the dress code, policy of children and repeat the reservation details.

To accept payments from members and guests.

To maintain records of lost and found items and to inform the Duty Manager if any valuable items are found.

Have a fair knowledge of the first aid kit, emergency telephone numbers, fire exits and assembly points. Contact the security control room first for all emergencies.

When writing log entries, make sure the entries are legible and with details. Keep a copy of daily club activities such as functions, tournaments, trainings, etc.

Qualifications Strong customer service and communication skills Able to greet clients warmly, handle inquiries, and assist with bookings in a professional manner Experience with scheduling and systems Familiarity with point-of-sale (POS) Basic knowledge of golf terminology and academy operations Understanding of golf lesson formats, equipment, and academy services to assist clients effectively Administrative and organizational skills Capable of handling phone calls, emails, data entry, and keeping records accurately and efficiently Professional appearance and positive attitude Represents the academy brand to guests, students, and parents with a polished and friendly demeanor About the Company

Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.

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