Our Purpose: We care for people so they can be their best.

Care comes from a place of empathy and authentic human connection. We care by truly seeing people and getting to know them as unique individuals so we can design and deliver personal experiences. We want to make a difference in the lives of all those we touch: colleagues, guests, owners, operators, community members, and shareholders. Being your best is about being your authentic self in each moment – engaged, fulfilled, and ready to take on the world.

Through our values, we put our dedication to caring into action:

Respect:

· Be inclusive

· Value diverse points of view

· Care for people and your environment

Integrity:

· Tell and accept the truth

· Honor your commitments

· Take ownership and act with pride

Empathy:

· Truly listen

· Respond with compassion

· Walk in the shoes of others

Inclusion:

· Seek to understand

· Encourage diverse viewpoints

· Support each other to thrive

Experimentation:

· Be curious and continuously learn

· Experiment generate new ideas

· Make things happen

Wellbeing:

· Prioritize self-care

· Use fun as fuel

· Build connections within your community

At Hyatt Regency:

Brand Target:

Focused guests seeking a seamless, intuitive experience for specific occasions (Ambitious Loyalist)

Brand Promise:

To make travel free from stress and filled with success

Brand Principles:

· Designed for productivity peace of mind

· Tools to stay connected and energized

· Stress-free environments for seamless gatherings

· Responsible empathetic service that anticipates needs

· Key Responsibilities

· Guest Service: Deliver exceptional service, resolve issues, and ensure guest satisfaction.

· Operations: Manage check-ins/outs, room keys, guest requests, and maintain accurate records.

· Teamwork: Collaborate with colleagues and support a team-first culture.

· Financial: Follow all financial and reporting procedures.

· Other Duties: Attend training, uphold hotel standards, and adapt to changes.

· Core Skills

· Quality Results: Deliver consistent, high-quality work.

· Teamwork: Build strong relationships and value diverse perspectives.

· Communication: Listen actively and communicate effectively.

· Initiative: Be proactive, adaptable, and resourceful.

· Customer Focus: Understand needs and create value-driven experiences.

Our Purpose: We care for people so they can be their best.

Care comes from a place of empathy and authentic human connection. We care by truly seeing people and getting to know them as unique individuals so we can design and deliver personal experiences. We want to make a difference in the lives of all those we touch: colleagues, guests, owners, operators, community members, and shareholders. Being your best is about being your authentic self in each moment – engaged, fulfilled, and ready to take on the world.

Through our values, we put our dedication to caring into action:

Respect:

· Be inclusive

· Value diverse points of view

· Care for people and your environment

Integrity:

· Tell and accept the truth

· Honor your commitments

· Take ownership and act with pride

Empathy:

· Truly listen

· Respond with compassion

· Walk in the shoes of others

Inclusion:

· Seek to understand

· Encourage diverse viewpoints

· Support each other to thrive

Experimentation:

· Be curious and continuously learn

· Experiment generate new ideas

· Make things happen

Wellbeing:

· Prioritize self-care

· Use fun as fuel

· Build connections within your community

At Hyatt Regency:

Brand Target:

Focused guests seeking a seamless, intuitive experience for specific occasions (Ambitious Loyalist)

Brand Promise:

To make travel free from stress and filled with success

Brand Principles:

· Designed for productivity peace of mind

· Tools to stay connected and energized

· Stress-free environments for seamless gatherings

· Responsible empathetic service that anticipates needs

· Key Responsibilities

· Guest Service: Deliver exceptional service, resolve issues, and ensure guest satisfaction.

· Operations: Manage check-ins/outs, room keys, guest requests, and maintain accurate records.

· Teamwork: Collaborate with colleagues and support a team-first culture.

· Financial: Follow all financial and reporting procedures.

· Other Duties: Attend training, uphold hotel standards, and adapt to changes.

· Core Skills

· Quality Results: Deliver consistent, high-quality work.

· Teamwork: Build strong relationships and value diverse perspectives.

· Communication: Listen actively and communicate effectively.

· Initiative: Be proactive, adaptable, and resourceful.

· Customer Focus: Understand needs and create value-driven experiences.