Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. 

At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity and creates a sense of community and belonging. Here we do more than work — we thrive. 

Our Purpose: We pioneer the innovations that move and connect people to what matters 

What makes you a dream candidate?

Administrative and clerical procedures and systemsBasic software applications (eg, Outlook, Word, Excel, Lotus, Access, Internet, Email)Basic knowledge of general office proceduresOffice equipment (eg, printers, telephones, copiers, fax machines, etc)Thorough understanding of corporate secretarial and general office proceduresWorking knowledge of Microsoft Office products, Word, Excel, Outlook, Power Point, Access, and ProjectCustomer service strategies and techniques (eg, handling customer complaints, checking for customer satisfaction)In-depth knowledge of GM Financial operations, policies, staff, and proceduresAbility to make independent decisions, solve problems, and exercise discretion relating to the performance of day-to-day dutiesAbility to multi-task and meet tight deadlinesAbility to work independently with limited supervisionExcellent grammar, spelling and proofreading skillsAbility to speak effectively with customers or employeesAccurate typing, -key and word processing skillsExcellent oral and written communication skillsHandling confidential matters and informationAbility to make routine arithmetic computations and tabulations with speed and accuracy

Experience:

High School Diploma or equivalent required2-3 years of relevant experience preferredSubject to stressful situationsFlexible schedule with possibility of working long hours may be required

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays. 

 

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive. 

 

Compensation: Competitive pay and bonus eligibility. 

 

About the role:

​As a Receptionist at GM Financial you would be responsible for answering multi-line telephone. Routing and transfer calls to appropriate parties or voice mail. Greeting visitors and inform appropriate parties of their arrival. Accept various deliveries and call couriers to schedule pickups. Maintain and update phone directory.

 

In this role, you will:

Answer multi-line telephone Route and transfer calls to appropriate parties or voicemailGreet visitors and inform appropriate parties of their arrivalAccept various deliveries and call couriers to schedule pickupsMaintain and update phone directory