Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
You will join the Operations department of BCG Istanbul Office for an enriching internship experience, working closely with both the Reception and the Operations Team. Your role will involve supporting daily operational activities and administrative functions, ensuring that both internal operations and front desk services run smoothly and efficiently.
You are good at:
Answering phone calls courteously and professionally, handling a wide variety of administrative inquiries;Interacting with callers, guests, suppliers, couriers, and ensure the efficient turnaround of all messages;Receiving guests, verify their identity, and notify the appropriate staff member;Managing the room booking process to ensure all requests are handled efficiently;Accomplishing any administrative tasks applied to the Operations and Building functions (i.e. communication flow for authorized entrances, office signage, ...).What You'll Bring
Excellent communication skills, both written and oral, in Turkish and English;Good customer service skills (previous hospitality/customer service or front office experience will be considered a plus);Proficiency in Microsoft Outlook, Word, PowerPoint and Excel;Flexibility and adaptability in managing different tasks across departments and topics;Ability to work under pressure while respecting deadlines;Full time availability and daily presence in the office.Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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