Digital Business Services (DBS)

Our GCOO organisation is critical for HSBC. This team partners closely with business teams to drive simplification and deliver exceptional customer outcomes in Asia and the Middle East region which covers 26 markets, 600 offices and branches, and more than 140,000 employees. By strengthening our control environment and enhancing risk management, we drive operational excellence and enable the bank to deliver focused and sustainable growth in this super-region.

We are currently seeking an experienced professional to join our team.

In this role, you will:

Supporting real estate as a key business enabler, through the delivery of innovative and forward thinking initiatives relating to the portfolio which supports the business needs across Portfolio Optimisation, Workplace and Facilities Management Solutions, Retail Solutions, Enviornmental, Social Goverance (ESG), Critical Facilities, Future of Work Transformation and Risk Management.Be responsible for Real Estate Services regulatory compliance related matterHave an active and ongoing learning focus on ESG/Sustainable Operations to ensure the increased understanding, knowledge and adoption of energy efficient, renewable energy, waste management and recycling, sustainable diets and resource consumption activities and certifications (LEED, WELL and WiredScore).Have a strong grasp of data compilation and data-driven decision making to meet RES and Sustainable Operations targets.Aligned to market RES leadership and strategy, guide the local businesses in the future of work strategy, in partnership with HR, which considers the future workplace, employee experience, technology needs and people impacts; providing a healthy, safe and sustainable solution to support the current and future needs of HSBC.Ensure the management of strategic business partners including the KPI reviews, maintaining compliance to any global/regional MSA or other local service agreementSupport innovative ‘end to end’ customer focused solutions that optimise the banks’ portfolio across the RES function’s themes of data, innovation and technology.Embrace business partnering to ensure a close understanding of individual business requirements, ensuring alignment to overall Group Real Estate Services objectivesUtilise and support centrally developed golden sources of tools and data to ensure opportunities for efficiencies and consistent reporting