Job Summary Cash Application Specialist (Part-Time, 20 Hours/Week) Position Summary: The Cash Application Specialist is responsible for accurately posting all incoming electronic and manual payments, adjustments, and denials. This role also includes reconciling patient accounts with credit balances due to overpayments or undistributed credits. The specialist ensures compliance with internal control procedures when issuing refunds and is tasked with investigating and reporting payment posting issues or credit balance trends. Key Responsibilities: + Accurately post all incoming payments (manual and electronic), adjustments, and denials to patient accounts. + Reconcile accounts in a credit status due to overpayments or undistributed credits. + Process and document refunds in accordance with established internal controls and compliance standards. + Identify, investigate, and report recurring issues or trends related to payment posting and credit balances. + Collaborate with billing, collections, and customer service teams to ensure accurate account resolution. + Maintain accurate and timely documentation of all account activities. Qualifications: + Associates Degree required + Experience in healthcare cash application or medical billing preferred. + Strong attention to detail and organizational skills. + Ability to work independently and manage time effectively in a part-time role. + Familiarity with EHR or practice management systems and Excel is a plus. Responsibilities It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. + Our team members are part of an environment that fosters team work, team member engagement and community involvement. + The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. + All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm". Qualifications + Education: 2 Year / Associates Degree in Business or related field, required. Associates Degree in Business or related field. Related work experience will be considered in lieu of Associate Degree. + Experience: Minimum three years of experience in patient accounting or related field preferred. Insurance billing preferred, required. + Additional Skills Required: PC, work processing and spreadsheet skills preferred. + Additional skills Preferred: Knowledge, skills, and abilities: Excellent communication and organizational skills required. Knowledge of keyboard for CRT required. Possess sufficient knowledge of account inquiry and analysis to investigate and evaluate situations. Basic accounting and medical terminology preferred. Ability to operate 10 key required. Ability to work with individuals of all cultures and levels of authority. Physical requirements: Clear and present speaking voice. Hearing acuity that allows for understanding over the telephone. Prolonged sitting, visual abilities and manual dexterity that allows the use of PCs for extended periods of time. Job Opening ID 100072