Onsite at Arnett Hospital in Lafayette, IN. 2-week rotating schedule: 6a-6p x3 days, 1 half shift (6a-12p or 12p-6a, alternating weeks.)

 

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, in-room registration, insurance verification, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals. 

Key Responsibilities:

Verify patient identityEnter accurate demographic and insurance data Obtain required forms such as consents and Medicare forms as neededProvide compassionate customer service in high-stress situations.

Requirements:

Insurance ExperienceComputer LiteracyCustomer Service SkillsClear Verbal and Written CommunicationTime Management in Fast-Paced EnvironmentsCalm Under Pressure

•At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.