The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.​ As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as a **Revenue Cycle Management (RCM) Lead for Insurance Processing** based in East Syracuse, NY. The Revenue Cycle Management (RCM) Lead, Insurance Processing will support departmental operations by evaluating, training, coordinating, delegating and otherwise motivating the RCM Team to achieve daily/ weekly/monthly goals related to billing and reimbursement activities. **Responsibilities:** + Train staff on standard operating procedures and Clinic Works for billing and reimbursement activities. To include proper transmission of claims, electronic claim rejections and resubmissions, denials, secondary claims, appeals, error corrections, claim review and supporting systems (ICS Tasks, Insurance Issue Tickets, CAR, DocStar, Kodak, ADC, Perio Chart Search Utility, Emdeon VCSS and NEA). + Support staff development by evaluating, coaching and counseling to improve individual and team performance. Provide direction to teams and assist with strategy toward achieving departmental goals. + Assist with development and implementation of workflows and protocols for continuous quality improvement. + Responsible for completion of required reporting according to established timelines and reporting parameters. + Perform analysis and trending for claim denials and notify management of issues or patterns affecting operations. + Provide support and guidance for teams to increase operational efficiencies. Act as a leader by building and maintaining valued relationships with our insurance carriers. + Support Office Managers, Dentists and Field Management teams as needed. Accountable for responding to management/dentist concerns timely and effectively, ensuring a cohesive team approach. + Other duties as requested. **Education & Experience:** + High School Diploma or equivalent. + Minimum 3 years experience in dental office is required. + Minimum 2 years experience claims processing is required. + Leadership experience preferred. + Base Pay Range: $26.44 - 31.25/hr.(Actual pay may vary based on experience, performance, and qualifications),and this role will be based on-site in East Syracuse, NY. + A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match. + If you are an applicant residing in California, please view our privacy policy here: https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees