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Risk Consulting – MENA FS Risk – Manager – Market Conduct and Consumer Protection

Description
EY GDS Risk Consulting is a unique, industry-focused business unit that provides a broad range of integrated services that leverage deep industry experience with strong functional capability and product knowledge. MENA risk consulting practice provides integrated consulting services to financial institutions and other capital markets participants, including commercial banks, investment banks.

This role involves leading the implementation of Market Conduct Risk policies to ensure alignment with regulatory obligations including Consumer Protection Regulations. Develop metrics for effective monitoring and integrate Market Conduct risks with other key risk types to enable mitigation and informed reporting to stakeholders.

Key Responsibilities 

Craft and update Market Conduct risk management policies and procedures for clients, ensuring the effective governance of Market Conduct risks. Ensure that regulated entities comply with all applicable market conduct regulations and consumer protection laws. Review and analyse new regulations to determine their impact on business operations. Identify key market conduct and consumer protection risks across various jurisdictions for a range of clients Conduct or participate in examinations of insurance companies, banks, or other financial institutions to assess compliance with market conduct standards. Investigate consumer complaints to identify potential violations of market conduct rules. Work with other departments to resolve consumer complaints and issues in a timely and fair manner. Prepare reports detailing findings from examinations and audits. Develop key risk indicators for consumer compliance and continuously monitor metrics associated with principal market conduct risks Analyse and report on client risk frameworks to enhance market conduct and compliance management  Stay updated with industry and regulatory developments, especially concerning consumer protection enforcement actions and new regulations, to provide informed advisory services to clients.

 

Qualifications, Certifications and Education

Required skills and experience: 

MBA/PGDM/Legal qualification with a focus on Finance 6+ years of experience in Compliance/Legal roles within the financial services industry Proficient in interpreting banking CBUAE regulations, understanding their impact on consumer business processes, and identifying consumer compliance and market conduct risks. Strong relationship management skills, capable of fostering trust and collaboration with clients. Extensive knowledge of banking products and services, with the ability to advise clients on best practices.
 

 

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