Company

Cox Communications, Inc.

Job Family Group

Business Operations

Job Profile

Intern - Technical

Management Level

Individual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $23.65 - $35.48/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

We encourage candidates to apply for no more than three internship opportunities within a 90-day period. Our recruiting team will review your application and ensure you are considered for the opportunities that best align with your skills and interests.

At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage.  As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience. 

Join the Client Project Delivery team at Rapidscale, where you’ll be involved with multiple internal initiatives and gain exposure to leaders who are committed to your professional development.

Overview

As a Client Project Delivery and Operations Intern, you will play a central role in supporting multiple internal initiatives and collaborating with several senior members of our team. You’ll manage diverse workstreams, apply your analytical skills, and ensure operational excellence through meticulous process documentation and project tracking.

Key Focus Areas & Responsibilities

Support the delivery of multiple internal projects, managing competing deadlines and shifting priorities.

Perform data analysis using Excel and other tools to inform project or operational decisions, track milestones, and highlight improvement opportunities.

Assist with project management activities, maintaining detailed schedules, status reports, and documentation.

Update and enhance technical process documentation to ensure clarity, consistency, and usability.

Coordinate with senior members of the Client Project Delivery team, participating in meetings and maintaining and communicating project status effectively.

Identify process improvements, propose solutions, and champion change that benefits the team and organization.

Collaborate with Subject Matter Experts (SMEs) to review, clean up, organize, and enhance technical process documentation, ensuring alignment with current practices and accessibility for all stakeholders. Implement a tracking system to monitor and report progress on documentation updates, driving operational clarity and efficiency across project teams.

Operationalize and integrate client-facing forms into existing systems by collaborating with cross-functional teams to assess workflows, determine integration requirements, automate form processing, and ensure seamless information flow between clients and internal teams.

Required Skills

Proficiency in Excel or similar tool for data analysis

Experience with project management practices and tools

Strong organizational and time management skills

Exceptional attention to detail

Ability to manage multiple workstreams and adapt to changing priorities and deadlines

Experience updating and maintaining technical process documentation

Preferred Qualifications

Experience with scripting or programming languages

Experience with cloud technologies (AWS, Azure, or GCP) or IT Infrastructure

Requirements

Must be a current Undergraduate student

Minimum GPA of 3.0

Don’t miss out on the first steps toward your future. Apply today! 

Benefits

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

About Us

Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.