This is a unique opportunity to take a leadership role at the forefront of a new venture in the spirits industry. This role will be responsible for overseeing daily operations, building and managing a high-performing team, and ensuring our standards of quality, efficiency, and customer experience are met and exceeded. This role is ideal for someone who thrives in fast-paced environments, brings operational excellence, and is excited to help shape the culture and future of a rapidly growing business.

The ideal candidate will oversee daily operations, driving sales, ensuring exceptional customer service, and supporting the Operations Manager in all aspects of store performance. This is a hands-on leadership role ideal for someone with retail experience, strong interpersonal skills, and a passion for creating a positive shopping environment.

DUTIES & RESPONSIBILITIES:

•    Lead overall store operations, including inventory control, merchandising, and staff supervision
•    Lead and motivate a team of employees to deliver exceptional customer service
•    Ensure all legal and regulatory requirements related to the sale of alcohol are strictly followed
•    Scheduling of new staff and development of onboarding training plans
•    Manage stock levels, place orders, and oversee product receiving and displays
•    Handle customer inquiries and resolve issues professionally and efficiently
•    Open and close the store in accordance with company policies and procedures
•    Monitor and ensure store cleanliness, organization, and safety
•    Prepare reports and assist with administrative duties as required

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