Job Description Insight Global is seeking a Program Manager with strong Qualtrics programming expertise to lead the design, implementation, and governance of our enterprise-wide listening programs. In this role, you’ll combine program management excellence with technical hands-on skills in Qualtrics to ensure our customer and employee experience initiatives are delivered at scale, on time, and with measurable impact. You’ll oversee planning, stakeholder alignment, and program governance while also programming advanced surveys, automations, and dashboards in Qualtrics. This role is ideal for someone who thrives at the intersection of program leadership and technical execution. This role can pay between $58-60/hour depending on years of experience and skillset. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements -3–5+ years of hands-on experience with Qualtrics CoreXM (survey logic, workflows, dashboards, distributions). -Experience with JavaScript, HTML, and CSS for survey customization. -Proficiency with Qualtrics APIs, Webhooks, and automation tools. -Demonstrated program management experience: leading multi-stakeholder initiatives, driving alignment, and ensuring on-time delivery. -Strong understanding of customer and employee experience use cases. -Experience integrating Qualtrics with CRMs (Salesforce), ticketing systems (Jira, ServiceNow), or BI tools (Tableau, Power BI). -Familiarity with data integration platforms (MuleSoft, Zapier, AWS Lambda) and relational databases. -Experience with SQL, dbt, or Snowflake a plus. -Qualtrics certifications (Platform Essentials, API, or Advanced Survey Design). PMP, Agile, or equivalent program/project management certification. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.